Operations Manager

Virgin Active (Corporate Account); Cheswick Green; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading fitness and wellness company in Cheswick Green, UK, is looking for an experienced Operations Manager to ensure high standards of health and safety, manage team performance, and maintain facilities. The ideal candidate will have operations management experience and the ability to adhere to company policies. This role offers generous perks, including a complimentary membership and discounts on products and services.

Benefits

30 days annual leave including bank holidays

Access to The Peoples Pension

Complimentary Virgin Active membership

Discounts across Virgin Active

Access to mental health support

Discounts on food and drink

Corporate letting services

Online discounts via ePoints

Discount on Academy courses

Qualifications

• Experience in operations management or a related field.
• Proven ability to adhere to health and safety standards.
• Skill in monitoring team performance and addressing issues.

Responsibilities

• Ensure compliance with Health & Safety Standards and Brand Standards.
• Collaborate with the H&S Advisor and General Manager.
• Attend to operational interventions for cleanliness and safety.
• Supervise and schedule team activities controlling payroll costs.
• Champion team growth and development with clear objectives.

Skills

Operations management experience

Health & Safety compliance

Team leadership

Budget management

Performance monitoring

Job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Operations Manager to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition.

Role

• Ensuring the Team and colleagues adhere to the highest Health & Safety Standards, Brand Standards & Cleanliness in line with the Brand expectations.
• Collaborating with the H&S Advisor and the General Manger to ensure compliance with company policies, procedures, and health and safety regulations and updates.
• Being proactive in seeking operational interventions to ensure compliance and improve the club's cleanliness, brand standards and safety levels.
• Supervising and scheduling the activities of the team ensuring Full Time Equivalent and payroll costs are controlled within budget.
• Championing growth and development of yourself and your team, setting clear objects, expectations and monitoring the team performance throughout the year. Promptly nurture potential and address underperformance.
• Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.

Experience

Experience in operations management or a related field.

Our Perks

• 30 days (including bank holidays) annual leave - and we want you take them
• Access to The Peoples Pension, with our contributions at 3%
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions.
• You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
• Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
• Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges.
• Access to ePoints, offering loads of online discounts to retailers.
• Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.