Operations Manager

The QHotels Collection; Broughton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel group in Broughton is seeking a strong operational leader to manage daily hotel operations across various departments. Ideal candidates will have previous management experience, particularly in Food & Beverage or as a General Manager, and demonstrate a passion for hospitality. Responsibilities include ensuring excellent guest experiences while leading and empowering their team. The role offers numerous perks, including health club membership and significant discounts across services.

Benefits

Free health club membership

Golf discounts

Employee Assistance Program

Free parking

Training support

Qualifications

• Previous experience as a Manager, preferably Food & Beverage Operations Manager or General Manager.
• Proven record of building strong relationships with teams.
• Ability to work collaboratively with Heads of Departments to enhance guest experience.

Responsibilities

• Oversee daily hotel operations across multiple departments.
• Ensure high standards of guest experience.
• Lead, empower, and inspire team members.

Skills

People management experience

Commercially astute

Strong knowledge of industry trends

Passionate about hospitality

Job description

Are you a strong leader who knows how to lead, empower, and inspire your team?

The important stuff

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND…much, much more!

What will I do?

You will be a strong operational leader, overseeing the day-to-day operations of the hotel across a multitude of departments, including food & beverage, housekeeping, kitchen, maintenance, front of house amongst others. You’ll be an engaging Manager, a natural with building strong relationships, working together with the Head of Departments to ensure guest experience is at the forefront!

Is this the role for me?

Previous experience as a Manager – either a General Manager within a smaller property or currently a Food & Beverage Operations Manager seeking a step up into Operations Management

People management experience

Commercially astute

Strong knowledge of the industry, latest trends

Highly passionate & driven about hospitality

Curious to find out more?

Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188‑bedroom property set in acres of woodland with a 27‑hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.