Operations Manager

Forest Pines - General Management; Broughton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel and leisure property in the UK is seeking an operational leader to oversee day-to-day operations across various departments. The ideal candidate will be passionate about hospitality, possess people management experience, and have a strong understanding of industry trends. This role offers a competitive salary and a range of benefits, including free health club membership and discounts across the QHotels Collection.

Benefits

Free health club membership

Discounts across golf

Training and professional qualifications support

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Previous experience as a General Manager or as a Food & Beverage Operations Manager.
• Experience in leading and empowering teams in a hospitality setting.

Responsibilities

• Oversee day-to-day hotel operations across multiple departments.
• Ensure guest experience is prioritized and managed effectively.

Skills

People management experience

Commercially astute

Strong knowledge of the industry

Highly passionate about hospitality

Job description

Are you a strong leader who knows how to lead, empower, and inspire your team?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be a strong operational leader, overseeing the day-to-day operations of the hotel across a multitude of departments, including food & beverage, housekeeping, kitchen, maintenance, front of house amongst others. You’ll be an engaging Manager, a natural with building strong relationships, working together with the Head of Departments to ensure guest experience is at the forefront!

Is this the role for me?

• Previous experience as a Manager – either a General Manager within a smaller property or currently a Food & Beverage Operations Manager seeking a step up into Operations Management
• People management experience
• Commercially astute
• Strong knowledge of the industry, latest trends
• Highly passionate & driven about hospitality

Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

Compensation: Competitive salary