Operations Manager

Malmaison Hotel du Vin; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A boutique hotel chain in Brighton is seeking an Operations Manager to lead the team and enhance service standards. The successful candidate will drive business strategies and maximize food and beverage revenue, developing the operational team in the process. We seek someone with strong management experience and an understanding of health and safety. A competitive salary with multiple staff benefits, including staff discounts and health plans, is offered. Join us in creating a memorable experience for our guests.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off bill in Brasseries and Bistros

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness Campaign Days

Instant pay access via Wagestream

Complimentary stays on anniversaries

Employee Assistance Programme

Private Medical Healthcare

Bonus Plan based on KPIs

Critical Illness cover

Life Assurance

Qualifications

• Previous experience in managing large teams is desired.
• Sound knowledge of food and drink in a similar property.
• Understanding of Health and Safety practices.

Responsibilities

• Lead and motivate the team in delivering exceptional service.
• Drive business strategy and maximize F&B revenue.
• Manage operations detail through department managers.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Job description

Opened 2016

73 bedrooms

150-seater Bar & Grill

4 private event spaces - largest seats up to 100

Situated on the waterfront of Brighton Marina and making waves in this cool area of the city. As well as everything the Marina has to offer were within walking distance of Brightons much famed beachfront with the Palace Pier. Brighton is one of the most vibrant colourful and creative cities in Europe. Cosmopolitan compact energetic unique historic and free-spirited its a city like no other. Nestling between the South Downs and the sea on the stunning South Coast Brighton offers everything from Regency heritage to beachfront cool. A fantastic mix of iconic attractions famed nightlife funky arts culture and year-round festivals and events.

About the Role

OPERATIONS MANAGER MALMAISON BRIGHTON COMPETITIVE SALARY

Malmaison is looking for a leader in the making with the possibility of moving into a Deputy General Position in 6 to 12 months. Someone who will understand that running a successful business isnt just about exceeding the brand standards or having a super P&L. We want someone who will look after the team and by developing them will deliver the expectation of celebrity service

In this Operations Manager role your eye for detail will help you excel you will love leading and motivating your team and you will be driving the brand strategy in all elements of the business setting Malmaison apart from the competition as a preferred employer and destination to stay eat and drink.

You will know the market and understand how to maximise F&B revenue within the business by looking at the bigger picture. Managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isnt a deal breaker.

A sound understanding of Health and Safety will be beneficial as will having rolled out of E-Learning to previous teams.

Benefits

• Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops experiences holidays and much much more
• Cycle to work scheme save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental optical medical and more available from 5 per month
• Referral schemes that pay up to 1500 (just for getting your mates jobs!)
• A decent uniform that doesnt make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches / Treats National Popcorn Day Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50% of the money youre already earned learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st 3rdand 5thanniversary with Dinner Bed & Breakfast
• We are a proud sponsor of The Brain Charity helping people with all forms of neurological conditions to lead longer healthier happier lives.
• Employee Assistance Programme free confidential advice available 24 / 7 to you and your family

Plus on completing your probationary period you will be provided with :

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPIs
• Critical Illness cover
• Life Assurance

Our Sustainability Goals :

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested Click Apply Now

Frasers Hospitality Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion / belief sexual orientation or age.

Required Experience : Manager

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Employment Type: Full-Time

Experience: years

Vacancy: 1