Operations Manager

Touchstone; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading social enterprise is looking for an Operations Manager in Bath. This role involves managing property management services and improving effectiveness. The ideal candidate will have knowledge of the property sector, experience in team leadership, and sound financial skills. Join us to contribute to thriving communities while enjoying attractive benefits, including excellent holiday and sick pay, and a pension plan.

Benefits

Excellent holiday pay

Sick pay benefits

Pension with matched contributions

Training opportunities

Huge discounts and offers

Qualifications

• Proven experience in property management roles.
• Demonstrated ability to lead teams effectively.
• Ability to analyze data and solve problems efficiently.

Responsibilities

• Manage the delivery of property management services.
• Continuously improve management services to meet goals.
• Lead and develop team members through appraisals.

Skills

Knowledge of the property sector

Experience of leading and managing teams

Sound financial skills

Analytical / problem solving skills

Stakeholder engagement skills

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

More about the team

We are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function.

More about the role

The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager.

You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

More about you

The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.

As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.

Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.

The successful candidate will have:

• Knowledge of the property sector
• Experience of leading and managing teams
• Sound financial skills
• Analytical / problem solving skills
• Stakeholder engagement skills

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Excellent holiday pay and sick pay
• Pension with matched contributions
• Training
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.