Operations & Maintenance Manager

Ancala Water Services (Defence) Limited; Greater London; Hybrid; GBP 57,000; Full time

Job summary

A water management company is seeking an Operations & Maintenance Manager to lead its dedicated team across North Wales and the West Midlands. This role offers a hybrid work environment with excellent benefits, including a competitive salary and annual bonus. The ideal candidate will have strong expertise in the water industry, excellent leadership capabilities, and the ability to effectively manage operations while ensuring compliance with health and safety standards. Regular site visits are required, and the role includes driving responsibilities.

Benefits

28 days annual leave plus bank holidays

Generous annual incentive scheme

Car allowance

Flexibility with working hours

Enhanced maternity and paternity benefits

Qualifications

• Experience within a water and wastewater operations and maintenance environment.
• IOSH qualified or equivalent for Health and Safety management.
• Experience in managing large budgets effectively.

Responsibilities

• Assess and improve current processes across the operations team.
• Provide effective leadership and manage the field-based operations team.
• Drive a strong health and safety culture.

Skills

Technical water industry knowledge

Health and Safety practices

Financial and commercial acumen

Effective leadership skills

Strong communication skills

Tools

MS Office

Various software packages

Job description

Role

Operations & Maintenance Manager (Water Industry)

Salary

circa £57,000 per annum + up to 20% annual bonus

Location

Hybrid: North Wales & West Midlands – regular site visits and homeworking across your region

Role Type

Permanent, Full‑time, 37 hours per week (Monday to Friday) plus 1 in 7 standby rota

Benefits

28 days annual leave plus bank holidays, birthday day off, generous annual incentive scheme at 20%, car allowance, Westfield healthcare plan for you and your dependents, excellent pension scheme, buy/sell annual leave, flexible working hours, life assurance, critical illness cover, enhanced maternity and paternity benefits, comprehensive health & wellbeing programme and lots more!

Job Overview

From Penzance to Portsmouth and Caernarfon to Coventry, the Operations and Maintenance team are a busy unit who make sure over 1,000 MOD clean and wastewater sites run to standard 365 days a year. To continue delivering a first‑class service time after time, we are seeking a water‑industry specialist to lead our dedicated and supportive Operations and Maintenance team in our North West region (check out the Areas we operate - Ancala Water Services).

Role Responsibilities

• Assessing and improving current processes across our operations and maintenance team
• Effective leadership and management of a field‑based operations team, along with effective and timely budget management
• Driving forward a strong health, safety, environment and wellbeing culture
• Acting as an area Subject Matter Expert for Ancala Water Services and advising upon best practice solutions
• Building strong, trusted relationships with the wider business such as Asset Management, Project Management and Commercial teams
• Managing and developing relationships with external partners and representing AWS to key stakeholders where required

Essential Skill, Knowledge and Experience

• Technical water industry knowledge and experience gained within a water and wastewater operations and maintenance environment
• Demonstrable understanding and experience of H&S practices to include managing contractors (IOSH qualified or equivalent)
• Experienced with coordinating internal project work and supply chain project work in a reactive environment
• Skilled and confident IT skills to include MS Office at an intermediate level, proficiency with mobile devices and experience with different software packages and databases
• Experience of managing large budgets, along with strong financial and commercial acumen
• Effective leadership of field‑based teams whilst promoting a positive team and work culture
• Ability to deliver operational requirements to meet challenging targets and deadlines
• Confident and persuasive communicator with all hierarchical levels and able to explain technical information clearly
• Skilled with developing and maintaining strong relationships to establish reliability, credibility and expertise

About You

Due to the nature of sites on which we operate, the successful candidate must :

• Meet the security vetting requirements for the role which includes, but is not limited to, the successful candidate being a full‑time resident of the UK for the past 5 years and an enhanced DBS Check
• Possess a valid driving licence and be comfortable driving to different sites regularly across our operational areas. There will also be overnight stays on occasion

We will be reviewing applications on a rolling basis and if you have any further questions, please contact us.