Operations Logistics Manager

Pod Talent; Greater London; In loco; GBP 45.000 - 55.000; Tempo pieno

Descrizione del lavoro

Pod Talent in London is seeking an Operations Logistics Manager to own UK fulfilment and inventory operations. You will be responsible for managing the 3PL relationship, ensuring inventory accuracy, and supporting growth across D2C, marketplace, and retail channels.

The role is hands-on and highly visible, requiring experience in fast-paced FMCG or consumer goods environments, ownership, and accountability in a growing business with dynamic days and cross-functional collaboration.

Competenze

• Led 3PL performance reviews and service management.
• Managed fulfilment backlogs and recovery plans.
• Reconciled inventory discrepancies between warehouse and systems.
• Led stocktakes and corrective actions after variances.
• Experience with marketplace fulfilment channels such as Amazon.

Mansioni

• Own the 3PL relationship and monitor service performance.
• Lead stocktakes, reconciliations, and ensure inventory accuracy.
• Oversee D2C, retail, and marketplace fulfilment operations.
• Manage warehouse capacity, backlogs and escalations.
• Resolve inventory, fulfilment, and delivery issues end-to-end.
• Coordinate returns, rework, and packaging inventory.
• Produce KPI reports and drive operational improvements.
• Support ERP, WMS, and fulfilment system development.
• Support launches, growth, and international expansion.
• Drive accountability and continuous improvement across partners and internal teams.

Conoscenze

3PL management

Inventory control

Fulfilment operations

Stock reconciliation

ERP/WMS experience

Marketplace fulfilment (Amazon)

Strumenti

ERP

WMS

Descrizione del lavoro

Operations Logistics Manager- London 3x in office- Up to £50k base + competitive package

We are excited to be partnering with a rapidly growing direct-to-consumer consumer goods brand that has experienced significant growth over the past 12 months following major investment. With a strong online presence, growing retail partnerships, and ambitious international expansion plans, the business is entering an exciting phase of scale-up and operational transformation. They are looking for an Operations Manager to take ownership of their UK fulfilment and inventory operations and become a key partner in driving operational excellence across the supply chain.

This is a highly visible, hands-on role responsible for managing the relationship with the company's third-party logistics provider (3PL), ensuring inventory accuracy, overseeing fulfilment performance, and supporting continued growth across D2C, marketplace, and retail channels. This role would suit someone with experience in a fast-paced FMCG, consumer goods, food, or retail environment who enjoys ownership, accountability, and working in a growing business where no two days are the same.

Key responsibilities include but not limited to:

• Own the relationship with the 3PL and manage service performance
• Lead stocktakes, reconciliations, and inventory accuracy
• Oversee D2C, retail, and marketplace fulfilment operations
• Manage warehouse capacity, backlogs, and operational escalations
• Resolve inventory, fulfilment, and delivery issues end-to-end
• Coordinate returns, rework activities, and packaging inventory
• Produce KPI reports and drive operational improvements
• Support ERP, WMS, and fulfilment system development
• Support new product launches, retail growth, and international expansion
• Drive accountability and continuous improvement across logistics partners and internal teams

We are looking for candidates who have:

• Personally led 3PL performance management and service reviews
• Managed fulfilment backlogs and recovery plans
• Reconciled inventory discrepancies between warehouse and internal systems
• Led stocktakes and implemented corrective actions following variances
• Experience with marketplace fulfilment channels such as Amazon or subscription based businesses