Operations Leader — People, Performance & Change

Valuation Office Agency; Norwich; On-site; GBP 45,000 - 60,000; Full time

Job summary

A public sector valuation agency in the United Kingdom is seeking an Operational Manager to lead a team focused on delivering high-quality services and promoting continuous improvement. This role requires strong leadership, effective change management skills, and a commitment to creating an inclusive work environment. The position also involves monitoring team performance against strategic goals and encouraging innovation.

Benefits

Flexible working arrangements

Qualifications

• Experience in leading teams and managing performance.
• Experience in creating inclusive workplaces.
• Strong ability to communicate and support teams through change.

Responsibilities

• Lead and manage a team to achieve key operational delivery targets.
• Create and promote an inclusive working environment.
• Monitor operational performance against strategic targets.
• Encourage innovation within the team for continuous improvement.

Skills

Leadership

Performance Management

Collaboration

Change Management

Communication

Job description

A public sector valuation agency in the United Kingdom is seeking an Operational Manager to lead a team focused on delivering high-quality services and promoting continuous improvement. This role requires strong leadership, effective change management skills, and a commitment to creating an inclusive work environment. The position also involves monitoring team performance against strategic goals and encouraging innovation.