Operations Leader — People, Performance & Change

Valuation Office Agency; Cardiff; On-site; GBP 40,000 - 55,000; Full time

Job summary

A public sector valuation agency in Cardiff seeks an Operational Manager to lead and support a team in delivering high-quality services. The ideal candidate will drive performance, foster a culture of innovation, and facilitate a positive working environment. Responsibilities include managing performance, creating an inclusive workplace, and supporting learners in apprenticeship programs. Flexible working arrangements are offered to accommodate travel requirements.

Benefits

Flexible working arrangements

Supportive working environment

Qualifications

• Experience in leading and managing teams effectively.
• Strong problem-solving and decision-making skills.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Lead and manage a team to achieve operational delivery targets.
• Monitor and improve team performance against strategic objectives.
• Promote an inclusive working environment.

Skills

Leadership

Performance management

Team collaboration

Change management

Quality assurance

Innovation

Job description

A public sector valuation agency in Cardiff seeks an Operational Manager to lead and support a team in delivering high-quality services. The ideal candidate will drive performance, foster a culture of innovation, and facilitate a positive working environment. Responsibilities include managing performance, creating an inclusive workplace, and supporting learners in apprenticeship programs. Flexible working arrangements are offered to accommodate travel requirements.