Operations Leader — B2B Fulfillment & Growth

Artisan People; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the beauty and wellness industry in the City of London is seeking an experienced Operations Manager to oversee all order processing and dispatch operations. You will lead the Operations team and maintain strong relationships with warehouse partners to ensure an exceptional customer experience. The ideal candidate has experience in managing operational teams and is comfortable working with ERP systems. Join us and contribute to continuous improvement in a fast-paced environment.

Qualifications

• Proven experience managing operational teams within a fast-moving business.
• Strong ability to build trusted relationships across departments.
• Experience working across B2B, wholesale, and ecommerce functions.

Responsibilities

• Lead and manage the Operations team, allocating workloads.
• Maintain strong relationships with warehouse partners.
• Oversee order fulfilment and compliance paperwork.

Skills

Experience managing operational teams

Strong communication skills

Detail-oriented mindset

Proficient in ERP systems

B2B and ecommerce experience

Tools

SAP

Business Central

Job description

A leading company in the beauty and wellness industry in the City of London is seeking an experienced Operations Manager to oversee all order processing and dispatch operations. You will lead the Operations team and maintain strong relationships with warehouse partners to ensure an exceptional customer experience. The ideal candidate has experience in managing operational teams and is comfortable working with ERP systems. Join us and contribute to continuous improvement in a fast-paced environment.