Operations Lead, Online Prescription Services

BOOTS; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pharmacy chain is looking for a Deputy Manager for their Online Prescription Service Centre. This role is based in Leicester city centre and involves managing the online prescription orders. You will lead operational performance, inspire your team, and ensure exceptional service delivery to patients. Candidates should possess strong leadership skills, experience in healthcare problem-solving, and a commitment to professional development. The role offers generous benefits, including an employee discounts scheme and enhanced leave pay.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling through Employee Assistance Programme

Qualifications

• Experience leading managers and teams.
• Clear understanding of business strategy execution.
• Ability to deliver and impact KPIs.

Responsibilities

• Lead the operational running of the department.
• Work in partnership with stakeholders for service delivery.
• Inspire teams to engage with business priorities.

Skills

Leadership

HR issues management

Effective execution

KPI impact and delivery

Adaptability

Team collaboration

Commitment to learning

Problem solving in healthcare

Education

Pharmacy Advisor qualification NVQ2 (or equivalent)

Job description

A leading pharmacy chain is looking for a Deputy Manager for their Online Prescription Service Centre. This role is based in Leicester city centre and involves managing the online prescription orders. You will lead operational performance, inspire your team, and ensure exceptional service delivery to patients. Candidates should possess strong leadership skills, experience in healthcare problem-solving, and a commitment to professional development. The role offers generous benefits, including an employee discounts scheme and enhanced leave pay.