Operations Lead for Tourism & Events (Seasonal)

SALTER'S STEAMERS LIMITED; Oxford; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Company pension

Free on-site parking

Extended Christmas shutdown

Heavily discounted boat hire

Occasional work-from-home options

Job summary

A local family-run tourism company located in Oxford is seeking an organized Operations Manager to oversee daily operations, coordinate staff, and enhance service delivery. The ideal candidate will have a hands-on approach and experience in operational planning within hospitality or tourism. Key responsibilities include managing bookings, ensuring high service standards, and maintaining health & safety compliance. Working hours are Monday to Friday, with flexibility during peak seasons. Benefits include company pension and discounted boat hire.

Qualifications

• Proven experience in operations or office management.
• Strong organisational and multitasking skills in a fast-paced environment.
• Confident communication skills, both on the phone and in person.
• Proactive, problem-solving mindset.

Responsibilities

• Oversee day-to-day operations ensuring efficiency across services.
• Manage schedules and resource allocation effectively.
• Coordinate staff including recruitment and training.
• Support business development by identifying opportunities.

Skills

Organisational skills

Multitasking

Communication skills

Staff management

Problem-solving

Customer service

Operational strategy

Tools

Booking systems

CRM systems

Job description

A local family-run tourism company located in Oxford is seeking an organized Operations Manager to oversee daily operations, coordinate staff, and enhance service delivery. The ideal candidate will have a hands-on approach and experience in operational planning within hospitality or tourism. Key responsibilities include managing bookings, ensuring high service standards, and maintaining health & safety compliance. Working hours are Monday to Friday, with flexibility during peak seasons. Benefits include company pension and discounted boat hire.