Operations Lead

RHO Inc.; Royal Hillsborough; On-site; GBP 40,000 - 50,000; Full time

Job summary

A growing company in the United Kingdom seeks an organized Operations Lead to oversee day-to-day functions. You will manage vendor relationships, support staffing needs, and coordinate internal workflows. The ideal candidate has a Bachelor's degree and over 3 years in operations or project coordination. Proficiency in Microsoft Office is required, with a focus on problem-solving and detail orientation.

Qualifications

• 3+ years of experience in operations, administration, or project coordination.
• Familiarity with staffing or consulting environments is a strong plus.
• Team player with a flexible, can-do attitude.

Responsibilities

• Support internal processes and workflow coordination across multiple teams.
• Assist with recruiting coordination, onboarding, and consultant tracking.
• Oversee vendor renewals, compliance tracking and ongoing vendor relationships.
• Work with department leads to ensure key responsibilities are met.
• Manage operational reports, trackers, and updates to leadership.

Skills

Operations management

Vendor management

Communication skills

Problem solving

Attention to detail

Education

Bachelor’s degree in Business, Operations, or related field

Tools

Microsoft Office Suite

SharePoint

Job description

We are seeking a proactive and organized Operations Lead to support the day-to-day business functions of a growing company. This individual will be responsible for overseeing key operational areas including staffing support, vendor management, reporting, and team coordination. While the primary focus is operations, this role will also provide light support to the proposal process as needed—such as gathering documentation, reviewing timelines, and assisting with submission logistics. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and brings a solutions-focused mindset.

Key Responsibilities:

• Operational Oversight: Support internal processes and workflow coordination across multiple teams.
• Staffing Support: Assist with recruiting coordination, onboarding, and consultant tracking.
• Vendor Management: Oversee vendor renewals, compliance tracking, and ongoing vendor relationships.
• Team Coordination: Work with department leads to ensure key responsibilities are being met and deadlines are managed.
• Reporting & Documentation: Manage operational reports, trackers, and provide regular updates to leadership.
• Proposal Support (as needed):
  • Assist with collecting resumes, certifications, and company documents for proposals
  • Track proposal timelines and deliverables in coordination with the sales/proposal team
  • Support formatting or proofreading proposal submissions if needed
• Problem Solving: Identify process gaps and implement improvements to drive efficiency.
• Client & Contractor Liaison: Provide support to client engagements and serve as a point of contact for contractors.

Qualifications:

• Bachelor’s degree in Business, Operations, or a related field preferred
• 3+ years of experience in operations, administration, or project coordination
• Familiarity with staffing or consulting environments is a strong plus
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple priorities
• Strong attention to detail and follow-through
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with SharePoint or proposal tracking tools is a plus
• Team player with a flexible, can-do attitude