Operations Improvement Specialist – Environmental Services

Personnel Link Employment Group; Brentwood; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local authority service provider in the United Kingdom is seeking an Operations Improvement Officer to enhance environmental and frontline services. This hybrid role involves analyzing performance data, improving service delivery in waste management and recycling, and coordinating operational projects. Candidates should be skilled in service improvement and data analysis with strong customer service capabilities. Offered at £23 per hour for 37 hours a week, this position provides a long-term opportunity within the public sector.

Benefits

£23 per hour

Long-term opportunity

Hybrid working environment

Exposure to public sector operations

Qualifications

• Experience in service improvement and operational support within a council or public sector.
• Strong analytical skills to interpret performance data and identify improvement opportunities.
• Excellent communication and customer service skills.

Responsibilities

• Support management with planning and operational improvement.
• Monitor and enhance service efficiency across environmental services.
• Analyze service performance data to drive improvements.
• Handle service-related inquiries with customer focus.

Skills

Service improvement

Data analysis

Customer service

Job description

A local authority service provider in the United Kingdom is seeking an Operations Improvement Officer to enhance environmental and frontline services. This hybrid role involves analyzing performance data, improving service delivery in waste management and recycling, and coordinating operational projects. Candidates should be skilled in service improvement and data analysis with strong customer service capabilities. Offered at £23 per hour for 37 hours a week, this position provides a long-term opportunity within the public sector.