Operations & Facilities Supervisor

Wildfowl & Wetlands Trust; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent nature conservation organization is seeking an Operations & Facilities Supervisor to lead the management of its holiday accommodation and visitor attraction in Brighton. The role involves overseeing daily operations, ensuring high standards of site functionality, and providing excellent customer care. Candidates should have experience in property maintenance and managing a self-catering accommodation, along with strong staff management skills. The position offers competitive benefits including 33 days annual leave and a contributory pension scheme.

Benefits

33 days annual leave increasing to 38 days after 5 years

Free entry to wetland centres for family

Free car parking and bike storage

Colleague discounts on shopping and memberships

Cycle to work scheme

Contributory pension scheme

Life Assurance of three times salary

Employee Assistance Programme for personal advice

Qualifications

• Experience in property maintenance and managing contracts.
• Experience managing a self-catering accommodation operation.
• Knowledge of the visitor admissions process.
• Ability to manage staff and volunteers effectively.
• Proven ability to maintain site functionality and presentation.

Responsibilities

• Supervise smooth operation of holiday accommodation and visitor attraction.
• Ensure site functionality and presentation standards are met.
• Manage staff and volunteers for efficient operations.

Skills

Property maintenance

Managing contracts and contractors

Self-catering accommodation management

Visitor admissions process

Staff and volunteer management

Excellent customer care skills

Job description

About The Role

Caerlaverock is a stunning nature reserve situated on the north Solway coast. We are looking to recruit a motivated and enthusiastic Operations & Facilities Supervisor to join our small team.

You will supervise the smooth and efficient operation of the WWT Caerlaverock operations including a self-catering holiday accommodation operation, visitor attraction buildings and an admissions process.

This post will suit someone with skills in managing all aspects of a self-catering accommodation operations, building maintenance, contract management and operational aspects of a visitor attraction who would also be inspired by working on one of the best nature reserves in Scotland.

This is a full-time role working 37.5 hours, 5 days from 7, including weekend and bank holiday working.

About You

To join as Operations and Facilities Supervisor you will have experience of:

• Property maintenance and managing contracts and contractors.
• Managing a self-catering accommodation operation.
• The visitor admissions process.
• Managing staff and volunteers.
• Managing a site to a high level of functionality and presentation.

You will also have excellent customer care skills and a driving licence is required.

Accomodation on site is available.

For more information, and to apply for the role, please click apply.

We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410