Operations Executive: Data-Driven Field & Reporting Support

Acosta Europe; Woking; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Field-based work

Healthcare benefits

Pension plan

25 days holiday

Volunteer day

Career development

Laptop & phone provided

Inclusive culture

Employee engagement

Job summary

Acosta Europe is seeking an Operations Executive based in Woking with regular travel to Heineken UK HQ. The role focuses on data management, reporting, and providing operational support to field teams and clients.

You will handle retailer sales data quality, master data, and tooling, produce regular reports, and identify process improvements while coordinating travel and fleet logistics. Experience in data and operations is beneficial.

Qualifications

• Highly organised with exceptional attention to detail.
• Comfortable working with large volumes of data.
• Strong in Microsoft Excel and reporting.
• A confident communicator who can build relationships across multiple teams.
• Able to manage competing priorities and meet deadlines.
• Proactive, solutions-focused and eager to improve processes.
• Experience in operations, administration, reporting, business support, sales support, project coordination or data management would be advantageous.

Responsibilities

• Downloading and quality checking retailer sales data.
• Maintaining accurate master data and supporting data integrity across accounts.
• Identifying and resolving data issues quickly with key stakeholders.
• Ensuring reporting systems are configured accurately for meaningful analysis.
• Supporting the onboarding of new starters and offboarding of leavers.
• Building, testing and maintaining field execution tools.
• Managing operational support requests through Manage Engine.
• Collaborating with internal teams to resolve field and client queries.
• Supporting field managers with meeting, travel and accommodation bookings.
• Assisting with fleet administration, hire car queries and fuel reconciliations.
• Supporting territory planning and route optimisation.
• Producing regular and ad hoc reports.
• Maintaining account call files and ensuring data accuracy.
• Using Excel formulas and reporting tools to provide operational insights.
• Identifying opportunities to improve processes and ways of working.
• Contributing ideas that enhance operational efficiency and service delivery.
• Supporting wider business and account objectives.

Skills

Data analysis

Attention to detail

Time management

Communication

Organisational skills

Problem solving

Tools

Excel

Manage Engine

Job description

Acosta Europe is seeking an Operations Executive based in Woking with regular travel to Heineken UK HQ. The role focuses on data management, reporting, and providing operational support to field teams and clients.

You will handle retailer sales data quality, master data, and tooling, produce regular reports, and identify process improvements while coordinating travel and fleet logistics. Experience in data and operations is beneficial.