Operations Executive

Options Resourcing Ltd; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A forward-thinking business in Solihull is seeking an Operations Executive to join their team, offering a pathway to senior leadership. Key responsibilities include maintaining quality control procedures, managing customer compliance requests, and supporting sales operations. Ideal candidates will have experience in sales support or operations, alongside strong communication skills. The role offers a salary of up to £30,000 and is a full-time, office-based position with excellent benefits.

Benefits

29 Days Holiday (Inclusive of Bank Holidays)

Auto pension enrolment scheme

Fully office based with structured working hours

Qualifications

• Experience in sales support, operations, or procurement environment.
• Strong communication skills; confident in engaging with clients face-to-face and over the phone.
• Proactive, self-starter with good initiative and problem-solving skills.
• Technical or engineering support background preferred.
• Full driving licence for travel to customer sites.

Responsibilities

• Maintain ISO9001:2015 Quality Control Procedures and ensure compliance.
• Manage and respond to customer compliance requests efficiently.
• Use software to handle stock control, procurement, and inventory management activities.
• Prepare quotations and provide sales support including sales analysis.
• Conduct site visits to support customer relations.

Skills

Sales support

Operations

Procurement

Strong communication skills

Problem-solving skills

Proficient in MS Word

Proficient in Excel

Proficient in Outlook

Understanding CAD drawings

Tools

SAGE

Quotewerks

Job description

Join a forward thinking business as an Operations Executive where your career goals are only limited by your ambition and motivation.

Our client in the Solihull area is investing into their future and are looking for an ambitious Operations Executive to join their team to be part of their succession plan, with a career pathway to their senior leadership team!

As an Operations Executive, you will play a pivotal role in their operations, gaining exposure across multiple parts of the business and working closely with directors. You will be provided with training and development to support your growth and development, as you take lead in business operations and administrative functions.

This role would suit someone that comes from a Senior Coordinator background, that has exposure to multiple functions within a business.

Benefits:

• Salary: Up to £30,000 per annum
• 29 Days Holiday (Inclusive of Bank Holidays)
• Full-time, Permanent position
• Fully office based
• Hours: Monday to Thursday 08:30-17:00, Friday 08:30-15:45
• 45-minute lunch break
• Auto pension enrolment scheme
• Location: Solihull

Role & Responsibilities:

• Maintain ISO9001:2015 Quality Control Procedures and ensure compliance with health & safety and customer standards
• Manage and respond to customer compliance requests efficiently
• Use software packages (SAGE, Quotewerks) to handle stock control, procurement, and inventory management activities
• Handle customer enquiries and liaise directly with customers and suppliers to support sales and operations
• Conduct site visits as required to support customer relations and technical service delivery
• Prepare quotations and provide sales support including sales analysis and reporting
• Carry out general administration tasks related to operations and sales support

Required Skills & Experience:

• Experience in sales support, operations, or procurement environment
• Strong communication skills; confident in engaging with clients face-to-face and over the phone
• Proactive, self-starter with good initiative and problem-solving skills
• Technical or engineering support background preferred
• Proficient in MS Word, Excel, Outlook; experience with SAGE advantageous
• Ability to understand and interpret CAD drawings and technical materials
• Full driving licence for travel to customer sites

If you are interested in this opportunity, please apply now!

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