Operations Executive

Blue Square; Chertsey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail operations firm in Chertsey seeks a Retail Operations Executive to spearhead operational delivery across the UK Field Team. You will manage workflows, optimize scheduling, and ensure clear communication between leadership and the team. The ideal candidate is skilled in coordination and thrives in fast-paced environments, ensuring projects meet business priorities and are executed flawlessly. This role offers the opportunity to take ownership of operational success across diverse settings.

Qualifications

• Proven ability to manage multiple projects in a fast-paced environment.
• Experience in operational delivery and coordination.
• Effective communication skills to align teams.

Responsibilities

• Lead and coordinate Go-To-Market projects.
• Own scheduling and resource planning for Omnichannel Merchandisers.
• Act as the central point of coordination for the UK Field Team.
• Manage workflows and timelines across multiple workstreams.
• Produce reporting and insights on performance.

Skills

Organisational skills

Influencing skills

Coordination

Communication

Job description

ARE YOU THE ONE?

Are you an organised, influential operator who thrives on bringing structure to complexity and delivering at pace in fast-moving environments?

As our Retail Operations Executive, you will be the engine behind operational delivery across the UK Field Team. Acting as the central hub between leadership, clients and Omnichannel Merchandisers (OMs), you’ll ensure workflows are clear, schedules are optimised and Go-To-Market activity lands flawlessly.

You’ll take full end-to-end ownership of operational delivery, turning plans into action through clear coordination and smart execution, bringing structure, pace and clarity to operations, keeping teams aligned and delivery on track, and ensuring the Field Team consistently performs at its best.

WHAT YOU'LL BE UP TO

• Lead and coordinate Go-To-Market projects to ensure seamless execution across retail and contact centre environments
• Own scheduling and resource planning for Omnichannel Merchandisers, ensuring alignment to business priorities
• Act as the central point of coordination between leadership, clients and the UK Field Team
• Manage workflows, timelines and dependencies across multiple workstreams in a fast-paced environment
• Deliver clear, structured communications to keep the Field Team aligned and informed

Produce reporting and insights on performance, efficiency and GTM deliv...