Operations Excellence Lead - 12-Month FTC (London)

CFC; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic insurance company based in London is seeking an Operations Support Team Leader for a 12-month fixed term contract. This role focuses on ensuring operational resilience and business continuity, monitoring underwriting processes, and line-managing a small team. Ideal candidates will possess strong management experience and a thorough understanding of the insurance industry. The position offers a collaborative work environment and an opportunity for professional growth.

Qualifications

• Good understanding of the insurance market and operational roles.
• Ability to engage with multiple levels of management and stakeholders.
• Proven management experience with a small team.

Responsibilities

• Monitor underwriting file reviews across the company.
• Handle operations queries from various stakeholders.
• Create a reporting framework for team outputs.
• Line-manage a small team of coordinators.
• Set standards and training for the team.

Skills

Organised

Process driven

Management experience

Business acumen

Technical acumen

Job description

A dynamic insurance company based in London is seeking an Operations Support Team Leader for a 12-month fixed term contract. This role focuses on ensuring operational resilience and business continuity, monitoring underwriting processes, and line-managing a small team. Ideal candidates will possess strong management experience and a thorough understanding of the insurance industry. The position offers a collaborative work environment and an opportunity for professional growth.