Operations Director - Elderly Care

Domus Recruitment; Risley; On-site; GBP 70,000 - 90,000; Full time

Job summary

A reputable care provider in the Northwest is seeking an Operations Director. This role involves overseeing the performance of multiple care homes, ensuring compliance with regulations, and providing leadership to Home Managers. The ideal candidate will have extensive experience in senior operations roles and be passionate about delivering high-quality, person-centred care. Competitive benefits include a car allowance and an annual bonus.

Benefits

Car allowance

28 days annual leave + bank holidays

10% pension contributions

20% annual bonus

Qualifications

• Significant experience in a senior operations role within the health and social care sector.
• In-depth understanding of care regulations and quality standards.
• Proven leadership experience managing multi-site operations.

Responsibilities

• Provide strong leadership to Home Managers and regional teams across all care home sites.
• Ensure all care homes operate efficiently, effectively, and in line with regulatory standards.
• Monitor and improve key performance indicators (KPIs) including occupancy and care quality.

Skills

Leadership

Financial Acumen

Communication Skills

Interpersonal Skills

Job description

Domus Recruitment are partnered with a reputable care provider in the Northwest, that are dedicated to delivering exceptional residential, nursing, and dementia care for Older People. They are looking for a new Operations Director, who will be responsible for overseeing the strategic and day-to-day operational performance of a portfolio of care homes.

Key Responsibilities

• Provide strong leadership to Home Managers and regional teams across all care home sites.
• Working with the senior leadership team contributes to the overall strategic direction of the organization.
• Ensure all care homes operate efficiently, effectively, and in line with regulatory and organizational standards.
• Monitor and improve key performance indicators (KPIs) including occupancy, care quality, staffing, and financial performance.
• Support the recruitment, development, and retention of high-performing Home Managers and staff.
• Conduct performance reviews and develop leadership capabilities across operational teams.

Requirements

• Significant experience in a senior operations role within the health and social care sector.
• In-depth understanding of care regulations and quality standards.
• Proven leadership experience managing multi-site operations.
• Strong financial acumen and experience managing budgets and resources, evidence of track record in improving commercial performance.
• Excellent communication, leadership, and interpersonal skills.
• Collegiate and inclusive style.
• Passionate about delivering high-quality, person-centred care.

Benefits

• Car allowance
• 28 days AL + bank holidays (rising to 30 days after 2 years' service)
• 10% pension contributions
• 20% annual bonus, rising to 30% with exceptional performance

If you are interested in the above position please apply, or for more information contact Ben Hole at Domus Recruitment.