Operations Director

Jupiter Recruitment; Warwick; Remote; GBP 80,000; Full time

Job summary

A leading health care provider in the UK seeks an Operations Director responsible for financial, quality, and operational performance across multiple sites. This remote role requires strong leadership skills, health care management experience, and a commitment to high-quality service delivery. The successful candidate will receive a salary of £80,000 per year along with generous benefits including car allowance and increasing annual leave.

Benefits

25 days Annual Leave + Bank Holidays

Car Allowance

Employee Assistance Programme

Competitive Pension Scheme

Healthcare Cash Plan

Career Pathways Programme

Qualifications

• Significant previous experience of managing large scale and/or multi-site teams.
• Strong organizational skills, ability to prioritize and multi-task.
• Experience of commercial accountability for cost control and financial performance.

Responsibilities

• Lead and develop a culture of high standards of safety and quality.
• Monitor performance in relation to quality and key performance indicators.
• Ensure compliance with all statutory regulatory bodies and company procedures.

Skills

Health and social care management

Team leadership

Financial performance oversight

Strong organization skills

Excellent communication

Job description

Overview

An outstanding new job opportunity has arisen for a dedicated Operations Director for one of UK's leading health care providers. You will be accountable for the financial, quality and operational performance of the region covering 11 specialist residential homes and 1 Supported Living Provision

This is a remote role with regular travel required, covering our West Midlands region, which covers West Midlands County, Warwickshire, Stoke-on-Trent and wider Staffordshire

To be considered for this position you must have previous health and social care management experience

As the Operations Director your key responsibilities include:

• Lead and develop a culture in the region that values the very highest standards of safety, quality and excellent service user care are consistently delivered
• Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI's & KPI's) to agreed targets for care standards, business planning, financial performance and quality
• Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary
• Develop and maintain external stakeholder relationships (including Local Authorities & CCG's)
• Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage

The following skills and experience would be preferred and beneficial for the role:

• Significant previous experience of managing large scale, multi-site and/or geographically spread teams, managing and leading sites to strive for excellence, good financial stewardship, promoting person centre care, good communicator, facilitating good team work, supporting colleagues to develop and ensuring effective service delivery.
• Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
• Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
• A clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital

The successful Operations Director will receive a rewarding salary of £80,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your commitment you will receive the following generous benefits:

Car Allowance

• 25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday!
• Annual leave entitlement increases based on length of service: 27 days after 5 years' service and 30 days after 10 years' service
• Length of service recognition awards - every 5 years
• Employee Assistance Programme
• Competitive Pension Scheme
• Initial Disclosure Check Cost covered, if applicable to role
• 'My Possible Self' App and health-related benefits
• Online discounts and cash back rewards
• Smart Technology scheme (qualifying period)
• Cycle to work scheme (qualifying period)
• Smart Holidays (qualifying period)
• Gym Flex (qualifying period)
• Healthcare Cash Plan - Simply Health Scheme
• Eye Care Vouchers
• 'Cash for Colleagues' - Employee referral scheme
• Career Pathways Programme - for development and further qualifications
• Parental Leave Gift