Operations Director

Jupiter Recruitment; Sandford Hill; Hybrid; GBP 80,000; Full time

Job summary

A leading health care provider in the UK is seeking an experienced Operations Director to oversee financial, quality, and operational performance across multiple facilities. The ideal candidate will have a strong background in health and social care management, excellent leadership skills, and a passion for delivering high-quality services. This full-time role offers a competitive salary of £80,000 and a range of generous benefits.

Benefits

Car Allowance

25 days Annual Leave + Bank Holidays

Employee Assistance Programme

Competitive Pension Scheme

Healthcare Cash Plan

Qualifications

• Significant experience managing health and social care services.
• Track record of achieving financial performance and business growth.
• Demonstrated passion for high quality, person-centred services.

Responsibilities

• Lead and develop a culture of safety and quality.
• Manage the Operational Management Team effectively.
• Ensure compliance with regulatory bodies and company policies.
• Develop relationships with external stakeholders.
• Direct regional recruitment and retention strategies.

Skills

Health and social care management experience

Managing large scale, multi-site teams

Good financial stewardship

Strong organisational skills

Ability to prioritise and multi-task

Excellent communication skills

Understanding of social care provision

Job description

Overview

An outstanding new job opportunity has arisen for a dedicated Operations Director for one of UK's leading health care providers. You will be accountable for the financial, quality and operational performance of the region covering 11 specialist residential homes and 1 Supported Living Provision

This is a remote role with regular travel required, covering our West Midlands region, which covers West Midlands County, Warwickshire, Stoke-on-Trent and wider Staffordshire

To be considered for this position you must have previous health and social care management experience

Responsibilities

• As Operations Director, you will lead and develop a culture in the region that values the very highest standards of safety, quality and excellent service user care are consistently delivered
• Lead and manage the Operational Management Team across all aspects of day-to-day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI's & KPI's) to agreed targets for care standards, business planning, financial performance and quality
• Ensure compliance with all statutory regulatory bodies and company policies and procedures, and be accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary
• Develop and maintain external stakeholder relationships (including Local Authorities & CCG's)
• Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage

Qualifications

• The following skills and experience would be preferred and beneficial for the role: Significant previous experience of managing large scale, multi-site and/or geographically spread teams, managing and leading sites to strive for excellence, good financial stewardship, promoting person centre care, good communicator, facilitating good team work, supporting colleagues to develop and ensuring effective service delivery.
• Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
• Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
• A clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital

Salary and Benefits

The successful Operations Director will receive a rewarding salary of £80,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your commitment you will receive the following generous benefits:

• Car Allowance
• 25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday!
• Annual leave entitlement increases based on length of service: 27 days after 5 years' service and 30 days after 10 years' service
• Length of service recognition awards - every 5 years
• Employee Assistance Programme
• Competitive Pension Scheme
• Initial Disclosure Check Cost covered, if applicable to role
• 'My Possible Self' App and health-related benefits
• Online discounts and cash back rewards
• Smart Technology scheme (qualifying period)
• Cycle to work scheme (qualifying period)
• Smart Holidays (qualifying period)
• Gym Flex (qualifying period)
• Healthcare Cash Plan - Simply Health Scheme
• Eye Care Vouchers
• 'Cash for Colleagues' - Employee referral scheme
• Career Pathways Programme - for development and further qualifications
• Parental Leave Gift

How to apply

To apply for this fantastic job role, please send your CV