Operations Director

TipTopJob; Lancashire; On-site; GBP 100,000 - 120,000; Full time

Job summary

A major branded restaurant business in the North West is seeking an experienced Operations Director to lead a high-performing team across multiple locations. The ideal candidate will possess extensive experience in multi-site management within hospitality and have a strong grasp on financial and strategic decision-making. This role offers a salary of up to GBP 120,000 plus performance-related bonuses and the opportunity to influence significant business decisions.

Benefits

Salary up to GBP 120,000 plus strong performance-related bonus

Significant autonomy

Long-term development opportunities

Fast-paced, high-energy environment

Qualifications

• Experienced multi-site operator within branded hospitality at Operations Director or above.
• Commercially astute, comfortable with financial reporting, investment planning, and business performance metrics.
• A self-starter with strong strategic judgement and the confidence to operate autonomously.
• Proven ability to lead large teams and deliver consistent results across complex operations.
• Decisive, agile, and passionate about building culture and standards.

Responsibilities

• Lead a large, fast-paced operational region, ensuring commercial results, brand consistency, and team engagement.
• Play a central role in high-level decision making relating to property, finance, development, and growth strategy.
• Partner with senior leadership to shape and deliver long-term business plans.
• Inspire, develop, and drive accountability across multiple operations and support functions.
• Ensure exceptional standards, efficiency, and customer experience are achieved across all locations.

Skills

Multi-site operations management

Financial reporting

Strategic judgement

Leadership

Cultural building

Job description

Operations Director: North West

We’re supporting a major branded restaurant business with an established presence and ambitious growth plans across the North West.

The business is entering an exciting new phase and now seeks a proven senior operator to take a key leadership position. This is a broad, hands-on role with significant autonomy and influence over both operational performance and strategic direction.

Role

• Lead a large, fast-paced operational region, ensuring commercial results, brand consistency, and team engagement.
• Play a central role in high-level decision making relating to property, finance, development, and growth strategy.
• Partner with senior leadership to shape and deliver long-term business plans.
• Inspire, develop, and drive accountability across multiple operations and support functions.
• Ensure exceptional standards, efficiency, and customer experience are achieved across all locations.

Qualifications

• Experienced multi-site operator within branded hospitality at Operations Director or above.
• Commercially astute, comfortable with financial reporting, investment planning, and business performance metrics.
• A self-starter with strong strategic judgement and the confidence to operate autonomously.
• Proven ability to lead large teams and deliver consistent results across complex operations.
• Decisive, agile, and passionate about building culture and standards.

Benefits

• Salary up to GBP 120,000 plus strong performance-related bonus.
• Significant autonomy and scope to influence major business decisions.
• Long-term development and progression potential within a growing national brand.
• A fast-paced, high-energy environment where you can make a genuine impact.