Operations Director

Talon; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading manufacturer in plumbing is seeking an Operations Director to oversee operational performance across production, logistics, and customer service. The role involves driving continuous improvement, fostering a collaborative culture, and ensuring safety and quality. Ideal candidates will have strong leadership experience in a high-volume manufacturing environment and a passion for innovation. Competitive salary and benefits include a company car and an annual bonus.

Benefits

25 days of Annual Leave

Company car

Annual bonus based on performance

Qualifications

• Proven record of driving excellence in high-volume manufacturing.
• Experience leading lean manufacturing and continuous improvement initiatives.
• Strong emotional intelligence and the ability to motivate teams.

Responsibilities

• Champion a health & safety first culture.
• Drive customer excellence and OTIF performance.
• Streamline production operations for efficiency.
• Support the rollout of a new ERP system.
• Collaborate with partners to improve supply chains.
• Lead lean manufacturing initiatives for sustainability.
• Mentor a high-performing operations team.
• Engage internal teams and stakeholders.

Skills

Leadership

Operational Excellence

Lean Manufacturing

Communication Skills

Change Management

Education

Background in Operations Management or Engineering

Job description

At Talon Manufacturing, we re proud to be the UK s market leader in plumbing fixings and finishings part of the Genuit Group and backed by a passionate team who make, pack, and deliver high-quality products right here in the UK.

As Operations Director, you ll take full ownership of our operational performance leading a dedicated team across production, warehousing, logistics, and customer service. You ll drive continuous improvement, efficiency, and innovation to ensure Talon continues to deliver on our promise: quality products, delivered on time, every time.

This is a hands-on leadership role where your influence will be felt across every part of the business. You ll bring Talon s values to life fostering a culture of collaboration, accountability, and excellence.

What you'll do

• Lead with safety and quality: Champion a health & safety first culture, embedding 6S practices and ensuring compliance across all operations.
• Deliver customer excellence: Drive OTIF performance and embed a customer-first mindset throughout the business.
• Optimise production: Streamline high-volume manufacturing operations, enhance planning processes, and deliver measurable performance improvements.
• Implement change: Support the rollout of our new ERP system, ensuring seamless integration and long-term benefits.
• Strengthen supply chains: Collaborate with key partners to improve efficiency, resilience, and service.
• Drive continuous improvement: Lead lean manufacturing initiatives, identify automation opportunities, and elevate sustainability performance.
• Develop our people: Build and mentor a high-performing, empowered operations team, ready to meet the demands of growth.
• Engage stakeholders: Work closely with internal teams, customers, and suppliers to maintain strong, productive relationships.

About you

You ll be an experienced operational leader with a proven record of driving excellence in a high-volume, multi-SKU manufacturing environment. You'll bring a balance of strategic focus and practical execution, with strong emotional intelligence and the ability to motivate teams.

You ll have

• A background in operations management, engineering, or a related field (or equivalent experience).
• Proven experience leading lean manufacturing and continuous improvement initiatives.
• A collaborative, hands-on leadership style and strong communication skills.
• The drive to challenge the status quo and the courage to lead change.
• Knowledge of injection moulding (desirable, not essential).

We can offer you

• A single-site operation with a close-knit, empowered team.
• The freedom to innovate and put new ideas into action.
• A culture that values delivery, creativity, and collaboration.
• Real scope to shape the future of a growing, market-leading manufacturer.
• A competitive salary within the current market
• 25 days of Annual Leave
• A company car
• An annual bonus based on performance