Operations Director

Restaurant Associates; City Of London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading catering company in the UK is seeking an Operations Director to lead their dynamic catering contracts. You will drive high-quality operations, build client relationships, and lead multi-site teams to deliver outstanding service. The ideal candidate has a strong background in catering or hospitality, strategic thinking skills, and a passion for results. This role offers a competitive salary and various employee perks.

Benefits

Multiple Pension Plan options

Clear Career development plans

Travel deals for holidays

Grocery discounts

Cinema ticket discounts

Free wellness classes

Share perks with family and friends

Qualifications

• Hands-on experience in catering, hospitality, or food services.
• Experience managing and motivating multi-site teams.
• Strong understanding of budgets, forecasts, and profitability.

Responsibilities

• Drive smooth operations across all sites.
• Build solid client relationships to grow the business.
• Own budgets and ensure profitability.
• Motivate and grow amazing teams.
• Stay ahead of trends and generate ideas.

Skills

Catering experience

Leadership

Budget management

Communication

Strategic thinking

Job description

Overview

We’re on the hunt for a bold, entrepreneurial Operations Director to shake things up and lead with purpose across a portfolio of dynamic catering contracts!

This is not just a leadership role - it’s your chance to drive real change, build lasting client relationships, and deliver results that matter, in a high growth, evolving organisation.

Our goal? To be the best in the business—day in, day out, without compromise! We’re passionate about great food and outstanding service, and we bring that energy to everything we do.

Responsibilities

• Make it happen: Drive smart, smooth, high-quality operations across all sites
• Keep clients happy: Build solid relationships and grow the business
• Know the Numbers: Own budgets, forecasts, and profitability
• Lead the Way: Motivate and grow amazing teams
• Think Ahead: Spot trends, spark ideas, and stay ahead of the game

Who are we looking for?

• Ops pro with hands-on experience in catering, hospitality, or food services
• Inspiring leader who knows how to manage and motivate multi-site teams
• Commercially sharp with a solid grip on budgets, forecasts, and financials
• People person with standout communication and relationship-building skills
• Strategic thinker who’s driven by results and passionate about delivering top-notch service

Why work for us?

• Multiple Pension Plan options
• Clear Career development plans
• Travel deals for your 27 days holiday PLUS bank holidays
• Grocery discounts
• Up to 44% off cinema tickets
• Free wellness classes
• And the best bit? You can share your perks with friends and family!