Operations Director

Davies Group; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global research consultancy in London is seeking an experienced Operations Director to oversee multiple workstreams and ensure compliance with legal and regulatory standards. The ideal candidate will lead teams, manage stakeholder relationships, and drive operational excellence. Key qualifications include strong legal background, audit experience, and leadership capabilities, among others. The role offers competitive benefits, including 25 days of annual leave and private medical insurance.

Benefits

25 days annual leave plus public holidays

Pension scheme with company contribution

Private medical insurance

Discounted gym membership

Season ticket travel loan

Fertility support

Access to Employee Assistance Programme

Qualifications

• Proven experience co-ordinating operational and legal workstreams.
• Strong background in legal escalations, contract drafting, and negotiation.
• Comprehensive knowledge of GDPR and international data privacy laws.
• Experience as a CISO or strong knowledge of IT security principles.
• Demonstrable audit experience with ISO27001 and Cyber Essentials.
• Experience in FX trading and managing banking relationships.
• Leadership experience managing teams and stakeholders.
• Ability to drive digital transformation initiatives.
• Commitment to sustainability and supply chain optimisation.

Responsibilities

• Oversee multiple workstreams ensuring legal and regulatory compliance.
• Motivate teams to achieve operational excellence.
• Manage client and external stakeholder relationships.
• Lead risk management and business continuity planning.

Skills

Operational coordination

Legal oversight

Data Protection

IT Security

Audit experience

Risk management

Leadership

Digital transformation

Sustainability commitment

Job description

Our client is a global research consultancy in the regulated industries sector whose business continues to grow through expansion of their client base, and they have strategy in place to ensure they continue this trajectory. They really understand that the people they employ make the difference and are committed to driving a culture of employee development and client excellence.

We are seeking an Operations Director to take on a key leadership role, overseeing multiple workstreams from different disciplines. This person will ensure the organisation meets legal and regulatory standards while driving operational excellence. The ideal candidate is a strategic visionary who can turn plans into results, motivate teams to perform at their best, and create lasting value by promoting a culture of ongoing improvement.

THE ROLE

• Workstream Co-ordination
• Legal Oversight
• Data Protection
• IT Security
• Audit and Compliance
• Client and External Stakeholder Management
• Team Leadership
• Operational Systems and Growth
• Risk Management
• HR Support
• Strategic Banking and FX
• Sustainability and Social Responsibility.

ABOUT YOU

• Proven experience co-ordinating operational and legal workstreams.
• Strong background in legal escalations, contract drafting, and negotiation of legal terms.
• Comprehensive knowledge of GDPR and international data privacy laws (DPO experience a bonus).
• Experience as a Chief Information Security Officer (CISO) or strong knowledge of IT security principles.
• Demonstrable audit experience, including client, ISO27001, Cyber Essentials, and EcoVardis audits.
• Experience in FX trading, strategy setting, and managing strategic banking relationships.
• Leadership experience managing teams and external stakeholders.
• Ability to drive digital transformation and process optimisation initiatives.
• Track record in risk management, compliance, and business continuity planning.
• Commitment to sustainability, social responsibility, and supply chain optimisation.

WHY APPLY

• 25 days annual leave, plus UK public/bank holidays.
• Pension scheme with up to 4% company contribution.
• Salary sacrifice enabling you to contribute more to your pension for tax efficiency.
• Access to our comprehensive Employee Assistance Programme (EAP).
• Private medical insurance.
• Holiday purchase scheme.
• Season ticket travel loan.
• Hearing and eye tests and financial contribution to aids.
• Fertility support.
• Discounted gym membership