Operations Data & Insight Analyst

Thames Water; Reading; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A leading utility company in the UK is seeking an Operations Data & Insight Analyst to enhance data-driven decision-making. The role involves data analysis, SQL reporting, and creating visual insights for stakeholders. Applicants should have a relevant degree and strong technical skills. Competitive salary up to £45,000, with extensive benefits including annual leave and pension scheme.

Benefits

26 days holiday per year

Performance-related pay plan

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Proven experience in data analysis and reporting.
• Experience working with large operational datasets.
• Understanding of data architecture and ETL processes.

Responsibilities

• Building and automating data processes, reports, and dashboards.
• Working with large datasets to generate insights.
• Designing and managing databases and data transformations.

Skills

Data analysis

SQL

Power BI

Python

Data architecture

ETL processes

Attention to detail

Communication skills

Education

Degree in Data Science, Mathematics, Statistics, Engineering, or Geography

Tools

Azure Data Factory

Power Query

Databricks

Excel

Job description

Overview

We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business.

Responsibilities

• Building and automating data processes, reports, and dashboards using SQL, Power BI, Python, and Azure Data Factory (including Databricks).
• Working with large, varied datasets from sources such as environmental data, customer feedback, and operational systems to generate meaningful insights.
• Designing and managing databases, carrying out data transformations, and supporting the business to improve data-driven ways of working.
• Translating complex data into clear, visual insights for stakeholders, supporting decision-making across teams and senior management.
• Documenting and optimising ETL processes, data models, and reporting tools to enhance efficiency and knowledge sharing.

This is a hybrid role based at Kemble Court, Reading (RG2 6AD).

What you should bring to the role

• Proven experience in data analysis, reporting, and working with large operational datasets, ideally within a utilities or infrastructure environment.
• Strong technical skills in SQL, Power BI, Power Query, and Excel, with experience in Python, statistical modelling, or similar analytical tools being an advantage.
• Understanding of data architecture and ETL processes; experience with Azure Data Factory, Databricks, or building data pipelines is highly desirable.
• A relevant degree in a quantitative or analytical discipline such as Data Science, Mathematics, Statistics, Engineering, or Geography, or equivalent professional experience.
• Excellent attention to detail, communication, and collaboration skills, with the ability to explain complex data clearly to non-technical audiences.

What’s in it for you?

• Competitive salary up to £45,000 per annum, depending on skills & experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Find out more about our benefits and perks