Operations Coordinator

Tate; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established organization in England is seeking an Operations Coordinator for a 6-month fixed-term contract. The role requires excellent administration and customer service skills, strong IT proficiency, and the ability to work independently as well as in a busy team. Responsibilities include client interactions, handling communications, and generating reports. This is a full-time office-based role with a supportive work environment that values individual needs and comfort.

Benefits

Free parking

Qualifications

• 5+ years of experience in administration and customer service.
• Ability to work independently as well as part of a busy team.
• Excellent attention to detail.

Responsibilities

• Take requests from clients and action changes with both clients and suppliers.
• Handle incoming communication from clients and suppliers via email and telephone.
• Action changes liaising with both clients and suppliers.
• Set up efficient processes to meet deadlines.
• Action refunds or issues promptly.
• Assist with the production of reports and documentation.
• Perform other ad-hoc administration duties.

Skills

Excellent administration and customer service skills

Highly numeric with strong attention to detail

Strong IT proficiency

Good working knowledge of Microsoft Word

Good working knowledge of Microsoft Excel

Good working knowledge of Microsoft Outlook

Highly organised

Proactive problem solver

Job description

We are recruiting for an Operations Coordinator for a 6‑month fixed‑term contract for an established business based in Welwyn Garden City. The role starts in early January and is 100% office based, Monday to Friday 9:00 am–5:30 pm.

As part of a team, this is a varied and busy role delivering excellent customer service to both clients and suppliers.

Daily Responsibilities

• Take requests from clients and action changes with both clients and suppliers
• Handle incoming communication from clients and suppliers by email and telephone
• Action changes liaising with both clients and suppliers
• Set up an efficient process of services so that deadlines are not missed
• Action refunds or issues promptly
• Assist with the production of reports, documentation and statistics for suppliers
• Perform other ad‑hoc administration duties

Person Specification

• Excellent administration and customer service skills
• Highly numeric with strong attention to detail
• Strong IT proficiency and good working knowledge of Microsoft Word, Excel and Outlook
• Highly organised and proactive problem solver
• Able to work independently as well as part of a busy team
• Excellent company benefits, including free parking

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.