Operations Coordinator

TIME Appointments Ltd; Ipswich; On-site; GBP 30,000 - 38,000; Full time

Job summary

A well-established freight forwarding company in Ipswich is seeking an experienced Operations Clerk to join its team. This position involves managing day-to-day import operations and coordinating shipments. Candidates should have at least 2 years of freight forwarding experience, especially in imports, and be familiar with CDS. A proactive team player attitude is essential. This is a great opportunity for career growth within a supportive environment.

Qualifications

• 2+ years’ freight forwarding experience, preferably import-biased.
• Working knowledge and hands-on experience with CDS is essential.
• Experience using CargoWise is advantageous.

Responsibilities

• Manage day-to-day import operations.
• Liaise with customers, carriers, and suppliers to coordinate shipments.
• Complete CDS customs entries and ensure compliance.
• Maintain accurate documentation and shipment records.

Skills

Freight forwarding experience

Excellent communication skills

Organisational skills

Attention to detail

Team player attitude

Tools

CargoWise

CDS

Job description

Jobs

Reference V/13728

Job Description

Time Appointments are working on behalf of a well-established freight forwarder who are seeking to recruit an experienced Operations Clerk to join their successful Ipswich team. This is an excellent opportunity for a candidate with a couple of years’ industry experience who is looking to develop their career within a supportive and driven environment.

The team operate across air, sea, and road freight for both imports and exports – candidates with a strong import background will be well-suited. Training can be provided across additional transport modes as required.

Key Responsibilities:

• Managing day-to-day import operations
• Liaising with customers, carriers, and suppliers to coordinate shipments
• Completing CDS customs entries and ensuring compliance
• Maintaining accurate documentation and shipment records
• Using CargoWise to update and monitor shipments (experience beneficial)

Skills & Experience Required:

• 2+ years’ freight forwarding experience (import-biased preferred)
• Working knowledge and hands-on experience with CDS
• Experience using CargoWise is advantageous
• Excellent communication, organisational skills, and attention to detail
• A proactive team player with a positive and adaptable approach

This is a great opportunity to join a friendly and close-knit team that value their employees’ personal and professional development. If you’re looking for your next step in the shipping industry, we’ve love to hear from you.