Operations Coordinator

R Developer; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housing provider in the United Kingdom is seeking a candidate to support the Operations Manager in ensuring operational efficiency and compliance within housing management. The ideal candidate will have strong Microsoft Suite skills, attention to detail, and a proactive mindset. This role offers a competitive compensation package and a range of professional development opportunities.

Benefits

Supportive team environment

Competitive compensation package

Group Pension Scheme

25 Days holiday plus bank holidays

Gym Membership corporate discounts

Qualifications

• Strong interest in property management and compliance.
• Experience in financial analysis, data capture and data analysis.
• Ability to manage multiple priorities and meet tight deadlines.

Responsibilities

• Support the Operations Manager with day to day activities.
• Maintain accurate records and filing systems.
• Collaborate with internal colleagues and external stakeholders.

Skills

Proficient user of Microsoft Suite

Strong interest in property management

Experience in financial analysis

Excellent attention to detail

Organizational skills

Clear communication skills

Collaborative mindset

High standards of integrity

Job description

About Us

Square Roots is a housing provider building top quality homes across London for shared ownership and affordable rent. We are dedicated to building a capital for everyone who wants to live and work here, with high quality affordable homes in communities that enrich the lives of our residents and promote a sense of belonging. Our core mission is to provide an aspirational solution to those who need to rent and live in Greater London.

About The Role & Team

The purpose of the role is to support the Operations Manager in the delivery of day to day operational efficiency and compliance maintaining high standards across asset management and tenancy services in order to meet all regulatory requirements. The role will be office based at our head office in Uxbridge with travel required to sites.

Key Responsibilities

• Support the Operations Manager with day to day activities including data capture and data analysis.
• Deliver a range of administrative support to the team.
• Maintain accurate records, logs, and filing systems in line with GDPR and company policy.
• Ensure all tasks are completed in line with regulatory requirements, internal controls, and customer service standards.
• Collaborate with internal colleagues and external stakeholders.
• Maintain accurate and up to date records for all property assets, including lifecycle tracking and maintenance history.
• Reorganise files using a newly agreed folder hierarchy, maintaining accuracy and consistency throughout.
• Maintain on CRM and asset data base system, compliance tracking (e.g. safety certifications, inspections, EPCs, etc.).
• Prepare and submit statutory reporting required by the Regulator for Social Housing (RSH).
• Liaise with managing agent/s to collect compliance data to maintain assurance of health and safety compliance and service charge data.
• Support the Operations Manager in all aspect of project delivery.
• Review plans, drawings and assist with technical assessments of projects against GLA Housing Design Standards.
• Assist with preparation and data capture for GLA Audits.
• Assist with rent collection, annual rent reviews and service charge updates.
• Provide data and reports to support monthly and operational reporting.

Key Skills & Experience

• Proficient user of Microsoft Suite (EG Excel, Word, PowerPoint).
• Shows a strong interest in property management and compliance.
• Experience in financial analysis, data capture and data analysis.
• Excellent attention to detail and strong organisational skills.
• Ability to manage multiple priorities and meet tight deadlines.
• Clear and professional communication skills, both written and verbal.
• Proactive and collaborative mindset, with a commitment to supporting team goals.
• Builds healthy and long-lasting working relationships.
• Shows high standards of personal and professional integrity
• Enthusiastic, resilient ad resourceful.
• Seeks opportunities for personal and professional development.

What’s in it for you?

Ensuring you have a work-life balance and stay healthy and happy is important to us. We offer the following core benefits.

• A supportive team environment with opportunities for training and career development.
• Exposure to the London property sector and affordable housing.
• Competitive compensation package plus discretionary bonus.
• Group Pension Scheme and Life Insurance.
• 25 Days holiday plus bank holidays including a holiday trading scheme and long service days

Benefits

In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:

• Dental Cover
• Bupa Employee Assistance
• Virtual GP Service
• Salary sacrifice scheme for electric vehicles
• Cycle to Work
• Gym Membership corporate discounts
• Health Cash Plan
• Perkpal (shopping discounts)

You must be eligible to work in the UK to apply for this vacancy. Square Roots are not able to offer Visa sponsorship.

As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role, and to consider you for any future opportunities which match your experience.

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