Operations Coordinator

Anderson Recruitment Ltd; Dursley; On-site; GBP 30,000; Full time

Job summary

A recruitment agency is seeking an Operations Coordinator for a permanent role in Dursley. The candidate will process customer orders and liaise with various departments to enhance logistics efficiency. This position offers a salary of £30,000 plus benefits including pension and holiday pay.

Benefits

5% pension

Life assurance

Study support

25 days holiday plus bank holidays

Qualifications

• Ability to stay calm under pressure.
• Experience in processing customer orders.
• Strong analytical skills to interpret performance data.

Responsibilities

• Receive and accurately process retail customer orders.
• Work with finance team to manage proforma invoices.
• Inform stakeholders of changes in demand and logistics.

Skills

Proactive and adaptable

Excellent attention to detail

Strong communication skills

Job description

Overview

Our client based in Dursley are currently recruiting for Operations Coordinator to join their team on a permanent basis. This is an excellent opportunity to join a business who are focussed on continued growth by supporting customers with expert knowledge and top-notch customer service.

Responsibilities

• Receiving and accurately processing retail customer orders
• Review the system data daily to ensure dispatch reports are aligned
• Work with the warehouse team log product shortages and end dates on the system
• Deal with customer enquiries, passing details through to relevant department as appropriate
• Work with finance team to manager proforma invoices
• Informing internal and external stakeholders of changes in demand and logistics
• Work with logistics partners to ensure stock is picked and delivered correctly
• Amend and update changes to sales prices
• Track delivery performance on the warehouse portal, identify issues and reporting back
• Identify potential risks to shelf life and opportunities to upsell and improve logistic efficiencies
• Ensure orders are invoiced accurately and allocated batches and weights are correct
• Analyse and track data to extract performance data and interpret/report on it
• Booking and liaising with hauliers

Candidate Attributes

• Proactive and adaptable with a “can do” attitude
• Excellent attention to detail and accuracy
• Ability to stay calm under pressure
• Strong communication skills

Hours

Monday - Friday 37.5 hours per week – early Friday finish

Salary and Benefits

Salary - £30,000 + 5% pension, life assurance, study support and 25 days holiday plus bank holidays