Operations Controller / Commercial Energy Account Executive (AWDO-P14015) in Cambridge)

AWD online; Cambridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an Operations Controller for their client in Cambridge. The role involves managing energy flows, making operational decisions, and client communication. Ideal candidates should have strong attention to detail and be proficient in Microsoft Office, while previous experience in energy or logistics is desirable. A full training program is provided, along with a flexible work environment and several benefits including a contributory pension scheme and private healthcare.

Benefits

Annual discretionary bonus scheme

Contributory pension scheme

Private healthcare cover (Vitality)

Employee Assistance Programme (EAP)

Cycle to Work scheme

Corporate membership at Cambridge University Botanical Gardens

Qualifications

• Conscientious and proactive with excellent attention to detail.
• Able to communicate clearly and confidently with clients and colleagues.
• Team player with initiative and adaptability.

Responsibilities

• Manage energy flows across European networks using in-house systems.
• Take responsibility for accurate operational actions on behalf of clients.
• Liaise with customers via email and telephone.

Skills

Attention to detail

Proficiency with Microsoft Office applications

Clear communication

Ability to work under pressure

Team player

Education

Degree level education or equivalent

Job description

Overview

Operations Controller / Commercial Energy Account Executive

An excellent opportunity for an Operations Controller to join a dynamic, friendly, and fast-paced environment supporting the energy industry. You will enjoy variety, teamwork, and responsibility while developing analytical and communication skills.

This role would suit candidates with strong educational backgrounds interested in a challenging career in the ever-evolving energy market. No previous industry experience is required, full training will be provided for the successful applicant.

Salary: Starting Salary £30,000 per annum + Benefits

Location: Central Cambridge, CB2

Job Type: Full-Time, Permanent

FULL TRAINING PROVIDED

Location and role details are provided for guidance and do not form an offer of employment.

Job Overview

We have a fantastic new job opportunity for an Operations Controller to work within a small, professional team responsible for managing European gas portfolios. As an Operations Controller you will monitor and control energy flows using bespoke in-house systems, ensuring accuracy, efficiency, and reliability at all times.

As an Operations Controller you will work in an office-based, screen-focused environment, making operational decisions on behalf of clients and communicating effectively by phone and email. Comprehensive training and continuous support are provided to help you succeed.

This role offers a flexible shift pattern, a great work–life balance, and the chance to build a rewarding career in energy operations within a collaborative, inclusive environment.

Duties

• Monitoring Gas and Power Portfolios: Manage energy flows across European networks using in-house systems
• Operational Decision-Making: Take responsibility for accurate, high-value operational actions on behalf of clients
• Data Management: Record, verify and report data using internal software and documentation
• Client Communication: Liaise with customers via email and telephone, providing timely and professional updates
• Team Collaboration: Work closely with colleagues to coordinate operations effectively across shifts
• System Operation: Use bespoke software to manage entries and exits at network points such as production sites and storage facilities
• Problem Solving: Identify issues and follow defined procedures to ensure service continuity
• Compliance: Follow all operational, safety, and quality guidelines
• Continuous Learning: Participate in regular training and development opportunities

Candidate Requirements

Essential

• Conscientious and proactive with excellent attention to detail
• Comfortable working with numbers and using Microsoft Office applications
• Able to communicate clearly and confidently with clients and colleagues
• Capable of working under pressure and following defined procedures
• Team player with initiative and adaptability

Desirable

• Educated to degree level or equivalent
• Previous experience in operations, logistics, or energy-related roles

Benefits

• Annual discretionary bonus scheme
• Contributory pension scheme
• Private healthcare cover (Vitality)
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Corporate membership at Cambridge University Botanical Gardens

How to Apply

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14015

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

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