Operations Associate - Reconciliations / Risk Control

96 Morgan Stanley UK Ltd; Glasgow; On-site; GBP 45,000 - 65,000; Full time

Job summary

Morgan Stanley in Glasgow is seeking an Associate in Shared Services & Banking Ops to oversee reconciliation and risk-control activities, coordinating with global stakeholders to ensure accurate books and records. The role emphasizes process improvement, automation, and strong data analysis within an operations framework.

The position requires independent work, cross-functional collaboration, and a focus on delivering compliant controls while supporting client service objectives.

Qualifications

• Experience in reconciliation/risk-control within financial services.
• Ability to identify risks and drive process improvements.
• Strong data analysis skills and system proficiency.

Responsibilities

• Execute complex processes and assist a Team Manager in coordinating tasks.
• Identify risk and propose process changes to mitigate issues.
• Train others and support with escalation when required.
• Share expert knowledge and build cross-team relationships.
• Oversee reconciliation exceptions and ensure timely investigation and resolution.
• Identify opportunities for automation and efficiency gains.

Skills

Reconciliation

Risk control

Data analysis

Excel

Tools

Microsoft Excel

Data analysis tools

Reconciliation platforms

Job description

We're seeking someone to join our team as a Associate in Shared Services & Banking Ops to to oversee critical reconciliation and risk-control activities, partnering with global stakeholders to ensure the accuracy of the Firm's books and records while driving operational excellence and process improvement. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position within the Glasgow location. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects in a Team Lead capacity
• Recognize risk in day-to-day processes to draw out the key issues and leverage detailed knowledge to propose changes in process
• Train others, allocate tasks and support with first line escalation where required
• Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm
• Oversee reconciliation exceptions, ensuring timely investigation, escalation, and resolution of breaks in accordance with firm policies and control standards
• Identify opportunities for automation, standardization, and efficiency gains to improve reconciliation outcomes and client service

What you'll bring to the role:

• Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
• Reconciliation / Risk Control background within Financial Services
• Ability to operate independently with respect to some job responsibilities
• Culture carrier across Operations, embracing the Firm's core values
• Experience with Microsoft Excel and data analysis tools; familiarity with reconciliation platforms, reporting tools, or workflow management systems is advantageous
• Ability to investigate complex issues, analyze large datasets, and identify root causes to support timely resolution of operational exceptions
• At least 3 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Certified Persons Regulatory Requirements:

If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions—and in the ability of capital to work for the benefit of all society.