Operations Associate

Stryker Corporation; Belfast City District; On-site; Confidential; Full time

Job summary

Heartsine Technologies Limited is seeking an Operations Associate in Belfast to provide manufacturing, product and process coordination support on the line. You will help manage training, coach operators and ensure the production schedule is followed to meet KPIs for safety, quality and productivity.

The role requires at least 2 years of manufacturing experience, GCSEs in maths/english/science, and competence with Microsoft Office and SAP.

Qualifications

• GCSE Grade A-C in Maths, English and Science
• 2+ years manufacturing experience
• Proficiency with Microsoft Office (Word, Excel, Outlook) and SAP

Responsibilities

• Own and be accountable for personal and team KPIs (Safety, Quality, Productivity)
• Lead Tier 1 Process and manage training priorities monthly
• Coordinate and prioritise production to meet customer requirements and KPIs
• Lead Production Training for new hires and ensure cross-training

Skills

Strong communication

Problem solving

Downtime reduction

Process improvement

Ownership

Education

GCSE Maths, English & Science (A-C)

Tools

Microsoft Office

SAP

Job description

Operations Associate

Provides manufacturing, product and process co-ordination support to the manufacturing line. In addition, coordinates and evaluates production training and trains trainers.

Responsible for ensuring the performance of an assigned team / work process. The role involves having ownership and accountability for personal and team-based performance metrics. This role involves working closely with the Operations Supervisors to reduce downtime and optimise performance to the production plan.

Ensuring the team performance meets KPIs on Safety, Quality and Productivity.

Provides active coaching and feedback to operators.

Actively manages production flow to optimise performance.

Ensures Production Schedule is always followed.

Lead the Tier 1 Process.

Actively anticipate potential downtime and reduce production interruptions.

Coordinate and prioritise production to meet customer requirements, maintain inventory levels and relevant Key Production Indicators (KPIs) as per the Production Plan.

Communicate and record output levels.

Collaborate with NPI teams to ensure that builds are prioritised and progressed through the line as per required timelines.

Identify and manage training priorities vs business needs monthly.

Lead the formation of training schedule and are responsible for executing the plan vs to ensure versatility, station rotation and line staffing plans are adequate to meet business needs. Train & support the lines in delivery of training.

Responsible for approval, implementation, and scheduling of training for document changes.

Lead Production Training for new hires and ensures cross-training plans for employees are implemented.

Evaluates and signs off training. Collaborate with the Training Applications Analyst in the upkeep of the SLMS training & ensuring that training is effectively recorded in line with QMS.

Reviews overtime needs with Operations Supervisor and co‑ordinates gathering list of team members to meet this need.

Ensure quality standards and expectations are communicated and deployed.

Support with maintaining production systems (rework, scrap, line clearance, QA audits).

Promote current Good Manufacturing and Good Documentation Processes.

Lead EHS / 6S for your team – ensure that a proactive approach to health and safety. Champion and achieve the 6S process, standards, and objectives using teamwork.

Participate in continuous improvement activities, e.g. Lean/Cost Reduction initiatives.

Participate in the resolution of NC & CAPAs as required and ensure effective compliance with Quality Management System (QMS).

All other duties as assigned.

What you will need

Education: Desirable: GCSE Grade A-C in Maths, English and Science

Experience: A minimum of 2 years’ manufacturing experience

System/Computer Requirements:

• Competency with Microsoft Office including Word, Excel and Outlook
• Competency with SAP

Key Competencies needed for this position

• Excellent communication skills to engage with diverse teams.
• Ability to utilise problem solving skills to anticipate and prevent downtime.
• Ability to identify and implement opportunities for improvement.
• Ability to operate in a fast‑paced environment.
• Commitment - willingness to take ownership of a task or go the extra mile to ensure deadlines or targets are achieved.

Work Flexibility: Onsite

Travel Percentage: None