Operations Assistant

Wolseley UK; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading trade merchant in Manchester is seeking an Operation Assistant. The role involves warehouse tasks, dealing with customer enquiries, and supporting the team at the branch. Ideal candidates should have sales or customer service experience and excellent communication skills. This is a permanent, full-time position working Monday to Friday.

Benefits

Competitive salary

Bonus

Generous pension scheme

Annual leave

Access to healthcare

Cycle to Work scheme

Qualifications

• Industry or merchant experience is advantageous.
• Warehouse experience is advantageous.
• Proven experience in sales or customer service role.

Responsibilities

• Working within the warehouse picking/packing goods.
• Dealing with customer enquiries/orders via email and phone.
• Speaking to suppliers to source and get quotes.
• Assisting the team in all areas of the branch.
• Assisting customers on the trade counter.

Skills

Excellent communication skills

Customer service experience

Team player

Positive attitude

Job description

Salary

Competitive Salary + Bonus + Excellent Benefits

Operation Assistant - Trafford Park Manchester - Pipe and Climate Centre

So, who are we?

We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Operation Assistant based in Trafford Park Manchester you will be responsible for:

• Working within the warehouse picking/packing goods
• Dealing with customer enquiries/orders via email and over the phone and processing their orders
• Speaking to suppliers to source and get quotes on cost for parts, materials and special order items for customers
• Assisting the team in all areas of the branch where needed to ensure customer requirements are met
• Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations

This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00AM-17:00PM with 1hr break. No weekend work required.

And here’s what we’d like you to have:

• Industry or merchant experience is advantageous
• Warehouse experience is advantageous
• Proven experience in sales or customer service role
• Excellent communication skills and confidence in customer interactions.
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!

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