Operations Assistant

NATS; England; On-site; GBP 27,000 - 36,000; Full time

Job summary

A leading air navigation service provider in the UK is seeking an Operations Assistant in Luton. This role involves providing various support activities within the Airport operation, contributing to the efficiency of air traffic control services. Key responsibilities include managing visitor permits, maintaining operational statistics, and assisting with simulator tasks. Applicants should have at least five GCSEs including maths and English, strong teamwork abilities, and good communication skills. Join us in our mission to advance aviation and ensure safety in the skies.

Responsibilities

• Provide support across the airport for various tasks as instructed.
• Manage vehicle-related activities and maintain filing systems.
• Support operational statistics and reporting, maintaining databases.
• Assist with ATC simulator tasks and record flight information.

Skills

Literacy

Numeracy

Teamwork

Communication

IT skills

Microsoft Office

Education

Minimum five GCSEs grades A-C including maths and English

Job description

Salary: £27,001.79 - £35,150.00

Location: Luton

Closing Date: 27th January

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

PURPOSE OF THE ROLE

As a key member of the Air Traffic Control team the Operations Assistant will be expected to provide a broad range of support activities as instructed by local management to ensure the efficient running of the Airport operation.

Demonstrating a high level of flexibility the Operations Assistant will provide a general support service to the local unit

ACCOUNTABILITIES

• Providing support across the airport; the following tasks will be undertaken as agreed through the support staff strategy.
• Note the list is not exhaustive and in some instances may or may not be required to be undertaken at a specific unit. (Note that these general support activities may also be undertaken by someone not covered by this role profile):
• Purchasing related activities & financial control/LVs, stationery.
• Visitor contacts / permits / passes.
• Vehicle management where required.
• Maintaining filing systems.
• SFP First Aid / Fire Warden Meetings/note taking if required.
• Maintaining operational statistics, databases and reporting which might include AAVA reports, KPIs and reconciliation of traffic statistics.
• Document Control.
• Airside driving.
• Other reasonable administration support activities as required.
• Met observations using appropriate equipment if required by the unit.
• Support tasks related to the ATC simulator including input support and acting as a pseudo pilot where required.
• If appropriate to the unit slot monitoring and co-ordination with CFMU.
• Accurate recording of flight information and reports using appropriate technology/equipment (ATIS). Instruct and train new team members.
• Any other reasonable support tasks required by the local unit. Use of any new equipment installed in the airport to help with operational support tasks.

QUALIFICATIONS, PROFESSIONAL KNOWLEDGE AND SKILLS

• A good standard of literacy and numeracy is essential for these roles.
• The post holder will possess a minimum of five GCSEs grades A-C to include maths and English. A strong team player is required with the ability to demonstrate flexibility in meeting various working demands placed upon them.
• It is essential that the post holder is able to communicate effectively at all levels of the organisation internal to NATS and externally with customers of NATS.
• Good IT skills.
• Familiarity with Microsoft office.
• New staff will receive on the job training in the various activities undertaken in this job. Successful completion of a Met Observation Scheme will be required.

If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.