Operations Assistant

Major Talent; City Of London; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading consultancy in London is seeking an Operations Assistant to support daily operations. The role includes managing enquiries, liaising with stakeholders, and providing general office support. Candidates should have at least 2 years of experience in administration or finance, proficiency in Microsoft Office, and strong communication skills. A competitive salary of £25,000 - £28,000 is offered along with various perks including a discretionary bonus and private healthcare.

Benefits

Competitive salary

Discretionary bonus

Pension scheme

Private healthcare

Gym membership

Qualifications

• Minimum 2 years' experience in admin, operations, or finance support.
• Proficiency in Microsoft Office and PDF editing tools.
• High attention to detail and a proactive mindset.

Responsibilities

• Prepare service proposals and manage new business enquiries.
• Liaise with clients, contractors, consultants, and suppliers.
• Manage payment allocations and resolve invoice queries.

Skills

Administrative skills

Organisational skills

Communication skills

Problem-solving skills

Attention to detail

Tools

Microsoft Office (Word, Excel, Outlook)

CMap software

Job description

About the company

A leading and established Chartered Surveyors operating across England, Wales and Scotland. Their services span fire engineering, construction oversight, building surveying and project management.

📍 Location

This is a full-time, office-based role located in the London office (5 days a week).

What They Offer

Competitive salary £25,000 - £28,000 (based on experience)

Discretionary bonus

Pension scheme

Private healthcare

Gym membership

CPD, training & career progression

25 days holiday + bank holidays + Christmas / New Year break

What's the culture like : culture is built on collaboration, creativity, and continuous development. They value contribution and reward achievement, offering a flexible yet professional environment where innovation and growth are encouraged.

🎯 The Role

As Operations Assistant, you'll work closely with our Senior Operations Manager to ensure smooth day-to-day operations. This is a varied and fast-paced role ideal for someone who thrives on multitasking and delivering high-quality support.

Key Responsibilities

Prepare service proposals and manage new business enquiries

Open job numbers, update CMap software, and track instructions

Liaise with clients, contractors, consultants, and suppliers

Manage payment allocations, resolve invoice queries, and chase outstanding invoices

Support quality assurance processes and maintain document control

Provide general office support : PDF editing, meeting minutes, diary management, travel bookings

Assist with business development and client care

Answer and manage incoming office calls professionally🧠

Skills & Experience

Minimum 2 years' experience in admin, operations, or finance support

Proficiency in Microsoft Office (Word, Excel, Outlook) and PDF editing tools

Excellent communication, organisation, and problem-solving skills

High attention to detail and a proactive mindset

Experience with CMap or similar software (beneficial but not essential - full training provided)

Ready to make an impact in a forward-thinking consultancy? Apply now and be part of a team that values your growth and contribution.

To Apply: you can apply here or send your CV directly to (url removed)

Ref INDSR