Operations Analyst (Supply Chain)

Healf; City Of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

An innovative health and wellbeing company in the City of London seeks an Operations Analyst (Supply Chain) to optimize processes and drive efficiencies. The ideal candidate will have proven experience in an operations role and a passion for wellbeing. Responsibilities include managing inventory, forecasting sales, and building supplier relationships, in a fast-paced, dynamic environment. Join a team that values personal commitment to health and offers flexible working arrangements.

Benefits

Premium Wellhub Membership

50% off all Healf products

Annual company-wide retreat

Hybrid work setup

Nest Pension contributions

Qualifications

• Proven experience in an Operations or Supply Chain role.
• Passionate about health and wellbeing.
• Experience in sales and stock management.

Responsibilities

• Manage inventory and stock levels.
• Forecast sales and analyse category performance.
• Build relationships with brand partners.

Skills

Highly organised

Results-driven

Analytical thinking

Excellent communication

Proficiency in Excel or Google Sheets

Job description

Build the Future of Wellbeing

Do Your Life’s Best Work

If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP’s office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best.

That’s what we’re building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP, and we’re just getting started.

We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we’re scaling fast, and redefining how the world shops and lives well.

About Us

At Healf, we’re not just a company, we’re a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others, Healf is built on grit, determination, and a shared understanding of the power of wellbeing.

Our culture is grounded in The Healf Standard—five principles that define how we work and win:

• We Work Harder Than Anyone Else : Building something that improves lives takes long hours, grit, and sacrifice, but we thrive on it. We all feel energised by what we’re building.
• Never Settle : We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.
• Obsession Over Talent : Talent alone isn’t enough—relentless curiosity and a drive to grow set us apart.
• The Healf Lifestyle : We live what we preach—our personal commitment to wellbeing fuels our professional productivity.
• Stronger Together : Everyone owns their lane, but we run as a unit.

With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.

The Role

As an Operations Analyst (Supply Chain), you’ll be the engine that keeps Healf running. This is a critical role that directly impacts the company’s performance. You’ll thrive under pressure, think analytically, and bring a relentless focus to improving operations and driving efficiencies.

This isn’t just about keeping things moving – it’s about optimising processes, solving challenges, and playing a pivotal part in Healf’s success.

Where You'll Make An Impact

Inventory Management

• Ensure we’re never out of stock on key products to maximise sales and minimise excess stock.
• Review sales reports and re-forecast budgets as needed.
• Manage international shipments and ensure smooth warehouse operations.

Merchandising

• Forecast sales and stock to exceed sales and margin targets.
• Analyse category performance, identify opportunities and risks, and take swift action.
• Drive sales with strategic promotions and excess inventory management.
• Collaborate with the wider team to deliver site updates and campaign excellence.
• Stay ahead of the market by monitoring competitors and identifying trends to improve sales, margin, and customer choice.

Brand Partner Relationships

• Build and nurture relationships with suppliers to unlock better margins, faster delivery, and exclusivity options.
• Lead the onboarding process for new brands, ensuring seamless integration.
• Communicate effectively to foster strong and lasting partnerships.

What You'll Bring

• This role requires a highly organised, results-driven individual who thrives in a fast-paced, high-intensity environment.
• Proven experience in an Operations, Supply Chain, or analytical role in a fast-paced, short lead-time business (preferably online).
• Passionate about health and wellbeing, with an energetic, “can-do” attitude.
• Experience in sales, stock, and intake management, with a proven track record of hitting ambitious targets.
• Analytical thinker with the ability to turn data into actionable insights and communicate them effectively to both technical and non-technical stakeholders.
• Strong relationship builder, internally and externally, with excellent communication skills.
• Proficiency in Excel or Google Sheets, and the ability to interpret and act on complex data.
• Exceptionally organised with high attention to detail and the ability to work under pressure to deliver results.

Why Join Healf

• Do your life’s best work: Build something that matters, with a team that moves fast and aims high.
• Surround yourself with A+ talent: You’ll work with high-performers who care deeply and raise the standard every day.
• Be a builder: This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth.
• Wellbeing is the lifestyle: From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP.
• Premium Wellhub Membership: Unlimited entry to 1000's of gym, yoga, & fitness studios.
• Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
• Nest Pension: Secure your future with our pension contributions.
• Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
• Team Connection: Annual company-wide retreat to recharge and bond.
• Hybrid Work Setup: Hybrid work setup.