Operations Analyst (Europe)

Smollan; City Of London; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A full-service retail solutions partner is seeking a European Operations Analyst to drive operational excellence across Europe. Responsibilities include process mapping, continuous improvement, and project coordination. Ideal candidates will have a degree in a business-related field and 1-2 years of analytical experience. This hybrid role offers competitive salary and bonus, with a dynamic work culture.

Qualifications

• Recent graduate or 1-2 years of experience in an analytical or process-focused role.
• Proven experience in Business Analyst or Operations/Process Improvement role.
• Strong focus on documenting and streamlining complex workflows.

Responsibilities

• Map, document, and maintain EU operations processes.
• Analyse workflows, identify pain points, and implement improvements.
• Provide structure and coordination for regional projects.
• Build relationships with regional leads for stakeholder alignment.

Skills

Analytical skills

Collaboration skills

Problem-solving

Education

Degree in Business Management, Operations, or Economics

Job description

What's the role about?

European Operations Analyst

Architecting Efficiency Across Europe!

Permanent | Full Time

Salary: £35,000 - £40,000 + bonus

Hours: 35 hours per week, Monday - Friday

Location: London, Farringdon (Hybrid)

Are you a highly organised, process-driven professional ready to be the catalyst for operational excellence across a dynamic European business? We're looking for a European Operations Analyst to join our team and report to the EU Operations Director. This role is pivotal in ensuring our multi-market (DACH, Nordics, Benelux, etc.) operations function as one cohesive, efficient unit.

Your core purpose is to create clarity, unlock capacity, and reduce duplication by translating complex, cross-market activities into simple, repeatable, and scalable processes. You'll act as an internal Business Analyst, focused on process mapping, continuous improvement, and project coordination.

Key Responsibility Impact:

• Process Design & Documentation: Map, document, and maintain core EU operations processes, defining clear roles with Finance, People, and local market teams.
• Continuous Improvement: Analyse existing workflows, identify pain points, and implement enhancements that deliver measurable gains in quality and speed.
• Project & Initiative Support: Provide structure, tracking, and coordination for regional projects, ensuring clear ownership and timelines.
• Stakeholder Collaboration: Build relationships with regional leads to facilitate alignment and ensure shared tools are fit for purpose.

We're Looking For:

• Degree level qualification in a business-related field (e.g., Business Management, Operations, Economics, or similar).

• This role is ideal for a recent graduate or someone with 1-2 years of experience in an analytical or process-focused role.

• Proven experience in a Business Analyst or Operations/Process Improvement role.
• Strong analytical skills with a focus on documenting and streamlining complex workflows.
• Excellent collaboration and communication skills to align diverse teams across Europe.
• A proactive approach to problem‑solving and driving change.

Ready to design the future of our European Operations? Apply Today. We are looking forward to your application!

More about us...

Smollan is a full-service retail solutions partner with over 90 years of heritage, helping brands win at the point of purchase. Operating across 61 countries, we are trusted by over 500 global and local brands and employ more than 90,000 people. Our purpose is to create growth and transform lives by connecting people to products and possibilities.

We deliver intelligent, end‑to‑end retail execution and experiences across the physical and digital landscape, directed by data and powered by technology and people. Our capabilities include Sales & Merchandising, Activations & Experiences, and Data & Technology. Smollan grows brands by growing people, creating value for clients and impact for consumers every day.