Operations Administrator - Sidcup

Office Angels; Sidcup; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading firm in the Building & Construction industry in Sidcup seeks an Operations Administrator. The role involves managing asbestos removal inquiries, ensuring customer service excellence, and coordinating engineering schedules. Ideal candidates should be proactive, detail-oriented, and have strong communication skills. The position offers a competitive salary ranging from £23,000 to £28,000.

Qualifications

• Background in administration or operations within the construction sector or social housing is a plus.
• Exceptional communication skills required.
• Must be proactive and detail-oriented.

Responsibilities

• Manage asbestos removal inquiries and liaise with residents.
• Deliver exceptional customer service to stakeholders.
• Ensure responses meet contractual standards.
• Schedule and coordinate engineering work effectively.
• Monitor contractor and engineer performance.

Skills

Customer service excellence

Communication skills

Detail-oriented

Proactive approach

Job description

Operations Administrator - Sidcup

🌟 Join Our Team as an Operations Administrator! 🌟

Are you ready to take your career to the next level in the dynamic Building & Construction industry? Our client, a leading organisation specialising in asbestos removal, is on the lookout for an enthusiastic Operations Administrator to join their team.

What You'll Do

• Managing Queries: Handle asbestos removal inquiries from start to finish, effectively liaising with residents and housing associations daily
• Customer Service Excellence: Proactively deliver exceptional service to all stakeholders, developing strong relationships along the way
• Contractual Compliance: Ensure that all responses meet contractual SLAs and standards
• Scheduling & Coordination: Manage engineers' diaries and schedule planned work efficiently
• Sub-Contractor Booking: Book and coordinate sub-contractors for ongoing projects
• Performance Monitoring: Monitor contractor and engineer performance, providing timely updates to relevant parties
• Invoicing & Orders: Raise and sign off purchase orders, and produce work orders for operatives
• Collaboration: Liaise with contractor managers, operatives, and supervisors to ensure seamless operations
• Documentation: Produce Risk Assessment Method Statements (RAMS) as needed

What We Offer

• Salary: Competitive salary between £23,000 - £28,000
• Hours: 08:30am to 05:00pm
• Location: Office based in Sidcup, with easy access to public transport.

Who We're Looking For

The ideal candidate will be proactive, detail‑oriented, and possess exceptional communication skills. A background in administration or operations within the construction sector or social housing will be a plus!

Why Join Us?

• Be part of a supportive and energetic team
• Contribute to meaningful projects that make a difference in the community.
• Enjoy a vibrant work environment that values innovation and growth.

Ready to embark on an exciting journey? If you're passionate about operations and customer service, we want to hear from you!

How to Apply

Please submit your CV and a brief cover letter detailing your relevant experience. We can't wait to welcome you to our team! ✉️

Email: [e-mail]

Our client is an equal opportunity employer and values diversity in the workplace. 🌈