Operations Administrator

BES Group; Wednesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK risk management solutions provider is looking for an Operations Administrator in Wednesbury. The role involves handling sales inquiries, managing office administration, and ensuring smooth invoicing processes. Ideal candidates will possess strong customer service skills, excellent writing abilities, and proficiency in Microsoft 365. The position offers a starting salary of £25,000 with various employee benefits including annual leave and pension contributions.

Benefits

Up to 7% pension contribution

Annual salary review

25 days annual leave plus 8 bank holidays

Extra day's holiday on Christmas Eve

Electric Vehicle salary sacrifice scheme

Employee benefits portal

Health and wellbeing support

Company-wide volunteering scheme

Fundraising support for charity

Qualifications

• Experience in a similar sales or operations administration role is required.
• Ability to manage customer inquiries and correspondence professionally.

Responsibilities

• Act as front-of-house and manage the main phone line.
• Distribute incoming mail and manage parcel dispatch.
• Daily invoicing and journal reconciliation.
• Handle proforma invoices and manage online payments.

Skills

Strong customer service skills

Telephone handling skills

Advanced Microsoft Excel proficiency

Excellent interpersonal skills

High accuracy in data input

Good writing skills

Tools

Microsoft 365

Job description

As Operations Administrator for BES Testing, you will carry out administrative activities such as processing of sales invoices and purchase order activity, as well as handling sales enquiries and acting as front of house. You Will

• Act as front-of-house and manage main phone line
• Distribute incoming mail and manage parcel dispatch
• Daily invoicing and journal reconciliation in Microsoft 365
• Set up new customers and define payment terms
• Handle proforma invoices and manage online customer payments
• Manage shared mailboxes
• Raise requisitions and complete GRN in Microsoft 365
• Prepare revenue and new customer reports
• General administration and office supply management
  Advanced Microsoft Excel proficiency
• Experience in a similar sales or operations Administration role
• Strong customer service and telephone handling skills
• Excellent interpersonal and communication skills (written and verbal)
• High accuracy in data input
• Good writing skills for professional correspondence
  At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. That means it's our job to help keep our customers assets' legally compliant, operational and, above all else, safe. We're able to achieve this with a team of only the very best, most talented people.

Our bespoke testing solutions are reinforced by our growing network of testing labs, strategically located around the UK. Our highly skilled testing specialists are focused on machinery safety and life extension for our customers. We use a whole range of non-destructive and destructive testing methods, both on site and at our labs., Our team is made up of some of the most skilled and talented people and that's what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple. What's more, we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant. Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we're looking for. To apply for this role, simply click 'Apply'. We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process. BES Group, where our people and our customers come before everything else.

• A minimum standard starting salary of £25,000 depending on experience
• Up to 7% pension contribution
• Annual salary review
• 25 days annual leave plus 8 bank holidays
• An extra day's holiday to take on Christmas Eve each year
• Electric Vehicle salary sacrifice scheme
• Discounts and savings via our employee benefits portal
• Health and wellbeing support via our Employee Assistance Programme
• Company wide volunteering scheme
• Guaranteed fundraising support for your chosen charity