Operations Administrator

Noble Foods; Lincoln; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Service Awards

Enhanced paternity and maternity

Free life insurance

Enhanced Sick Pay Scheme

Access to Perkbox discounts

Discounted eggs and chicken

Celebration day after 1 years service

Annual Health Check

Discounted gym memberships

Eye Test every two years

Discounted mobile phone contracts

Employee Bonus after 6 months

Wellness programme

Employee Charity Matching Scheme

Job summary

Noble Foods, home of the Happy Egg Co., is seeking an organised administrator to manage day-to-day information flows, ensure data accuracy and support multiple teams. You will handle PODs, deliveries, gradings and claims, and assist with customer, producer and supplier queries.

The role offers hybrid working patterns, Monday to Friday office hours, and opportunities to improve processes and reporting across the business.

Qualifications

• Attention to detail and accuracy.
• Organised and able to manage multiple priorities.
• Comfortable using systems and spreadsheets.

Responsibilities

• Process and check operational information including PODs, deliveries, gradings, supplier weights, claims and uplifts.
• Ensure systems and records are accurate and up to date.
• Carry out checks and reconciliations and investigate discrepancies.
• Help resolve grading, pallet, delivery and other operational issues.
• Support queries from customers, producers and suppliers.

Job description

Noble Foods Home of the Happy Egg Co.

Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic.

In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry.

Shift Pattern: Monday to Friday, office hours, hybrid. Based in the North Scarle office.

What are we looking for?

Our administrators are right in the middle of the day-to-day operation, making sure information is accurate, processes happen when they should, and issues are picked up and sorted before they become bigger problems.

You’ll work across areas including PODs, grading data, business to business transactions, uplifts, claims and general administration. There’s a lot of variety, so we’re looking for someone who is organised, flexible, reactive, comfortable working with data and systems, and naturally pays attention to the detail.

What you’ll be doing

Day to day, you’ll be responsible for things such as:

• Processing and checking operational information including PODs, deliveries, gradings, supplier weights, claims and uplifts.

• Making sure our systems, records and supporting information are accurate and up to date.

• Carrying out checks and reconciliations and investigating when something doesn’t look right.

• Helping resolve grading, pallet, delivery and other operational issues.

• Supporting customer, producer and supplier queries and claims.

• Monitoring shared inboxes and operational messages and making sure things don’t get missed.

• Producing regular reports and helping us understand where errors or recurring issues are happening.

• Working with colleagues across all functions.

• Taking ownership of your own areas of expertise while also learning all the wider team processes.

What we’re looking for

What matters more to us is that you’re someone who:

• Has a good eye for detail and likes getting things right.

• Is organised and can manage several different priorities without losing track of things.

• Is comfortable using systems, spreadsheets and working with data.

• Takes ownership of issues and will investigate what’s happened to help find a solution.

• Knows when they can resolve something themselves and when they need to ask for help or elevate it.

• Communicates clearly and is comfortable working with different teams and people.

• Takes ownership and follows things through.

• Is adaptable. Operations can change quickly, and sometimes priorities have to change with it.

We’re a team that works closely together, shares knowledge and supports each other. You’ll have the opportunity to really get to know particular areas and become a go-to person for them, while also learning the wider processes.

We’re also always looking at how we can make things simpler, more accurate and more consistent. So although getting the day-to-day work done is important, we also want someone who is curious about why we do something and isn’t afraid to suggest a better way.

What can we offer you?

• Service Awards

• Enhanced paternity and maternity

• Free life insurance

• Enhanced Sick Pay Scheme

• Access to Perkbox with a variety of discounts including a monthly freebie from Greggs or Café Nero

• Discounted eggs and chicken

• A Celebration day after 1 years service enjoy an extra day off to celebrate a life event, such as your birthday

• Access to DigiCare + - Annual Health Check, Digital GP Consultations, Nutritional Consultations, Second Health Opinion and Mental Health Consultations.

• Discounted Gym Memberships

• Free Eye Test every two years

• Discounted mobile phone contracts

• Share in our success with the People Partnership - after 6 months service you will be eligible for a yearly bonus

• Additional Allowances for First Aiders and Mental Health First Aiders

• Wellness programme

• Employee Charity Matching Scheme

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.