Operations Administrator

SEGA Europe Limited; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading interactive entertainment company is seeking an Operations Administrator to provide essential support to the operations team. The role includes overseeing order processing, logistics coordination, and inventory management, with a focus on the physical packaging supply chain. Candidates should possess strong skills in Microsoft Office and data processing, along with prior experience in the video game or entertainment industry. Join a vibrant team with flexible hours and a comprehensive benefits package in a creative environment.

Benefits

Flexible working hours

Comprehensive benefits package

Life assurance

Income protection

Private healthcare

Dental insurance

Enhanced contributory pension scheme

Qualifications

• Strong proficiency in Microsoft Office tools.
• Demonstrable data processing abilities.
• Experience in the video game or entertainment sector.
• Familiarity with Oracle systems is a plus.

Responsibilities

• Process orders and coordinate logistics.
• Track inventory and manage procurement.
• Generate commercial invoices and reports.
• Maintain relationships with partners and distributors.
• Provide administrative support to the Operations team.

Skills

Proficient in Microsoft Office suite

Excellent data processing skills

Prior experience in the video game or entertainment industry

Oracle experience preferred

Job description

Overview

Reporting to the Operations Manager, the Operations Administrator will provide administrative support to the SEGA West Operations team, with a primary focus on the physical packaging supply chain – overseeing the manufacture and distribution of back‑catalogue products.

Responsibilities

• Order processing, logistics coordination, inventory tracking and procurement.
• Support both physical and digital operations, including deactivation of digital keys and occasional ad‑hoc tasks.
• Create commercial invoices and produce daily shipping and stock reports.
• Maintain strong working relationships with first‑party partners, the UK warehouse and distributors.
• Provide general departmental support and daily administrative assistance across all areas of the Operations team.

Qualifications

• Proficient in Microsoft Office suite.
• Excellent data processing skills.
• Prior experience in the video game or entertainment industry.
• Oracle experience preferred.

Benefits

Join SEGA, a leading interactive entertainment company that values creativity, teamwork and continuous improvement. You’ll enjoy flexible working hours, a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes, and an enhanced contributory pension scheme.