Operations Administration Coordinator

Future; Cardiff; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

A leading specialist media company is seeking a candidate for a role in their supply chain operations team based in Cardiff. You will manage orders, monitor product information, and communicate deadlines to agents and customers. The ideal candidate should have customer service experience and proficiency in data input. This position offers a hybrid work model and competitive salary of £25,000, along with great perks including uncapped leave and profit share.

Benefits

Uncapped leave

Profit share bonus

Referral rewards

Well-being support

Opportunity to purchase shares

Qualifications

• Previous experience in customer service preferable.
• Attention to detail in data input and management.
• Proficient in Microsoft Office and Google Workspace.

Responsibilities

• Manage orders and monitor product barcode and price information.
• Communicate product formation and deadlines to agents and customers.
• Maintain accurate data throughout the supply chain.

Skills

Customer Service experience

Data input experience

Proficiency in Word/Excel and Google

Job description

We are a bespoke team of 6 members that sit within a wider team (consisting both full and part time employees) we work closely with a variety of stakeholders both within the company (finance, international, logistics, etc.) and also externally. We maintain our own inhouse database which manages all of the titles and issues throughout the supply chain from set up to delivery and additionally finally at off sale to ensure Data is correct for Publishers to establish the final Net sale of their product.

What you'll be doing

An exciting opportunity has arisen within a dynamic supply chain operations team in our Cardiff Office. Managing orders, monitoring product barcode and price information will be some of the key responsibilities for brands ranging from What's on TV, Hello & Woman all the way to Country Life and Golf Monthly.

Reporting to the Marketforce Operations Manager, you will manage the data for a wide portfolio of diverse magazine titles. You will communicate product formation and order deadlines to agents and customers.

Experience that will put you ahead of the curve

• Previous Customer Service experience
• Experience using data input (Accuracy is key)
• Experience using Word/Excel and Google

What's in it for you

The expected salary for this role is £25,000.

This is a Hybrid role from our Cardiff Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P8

Who are we…

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

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