Operations Admin & Call Handler — Maintenance Services

Mountjoy; Portsmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A construction services company in Portsmouth seeks an enthusiastic Administrator to support the Service Manager. This permanent position will involve recording information, managing emails, and ensuring efficient operatives' allocation. The successful candidate will have good MS Office skills and basic knowledge of building maintenance. GCSEs in Math and English are required for this role, which emphasizes customer service and safety adherence.

Qualifications

• Strong keyboard skills and accuracy.
• Understanding of maintenance tasks and geographical routes.

Responsibilities

• Record information from operatives and clients.
• Manage and respond to internal and client emails.
• Support Service Manager with planning and scheduling.
• Conduct customer satisfaction surveys.
• Order materials and equipment as needed.

Skills

MS Office proficiency

Knowledge of building maintenance trades

Geographical knowledge of local areas

Education

GCSE in Math and English (grade C or above)

Job description

A construction services company in Portsmouth seeks an enthusiastic Administrator to support the Service Manager. This permanent position will involve recording information, managing emails, and ensuring efficient operatives' allocation. The successful candidate will have good MS Office skills and basic knowledge of building maintenance. GCSEs in Math and English are required for this role, which emphasizes customer service and safety adherence.