Operational Work Area Manager

Royal Mail; Hatton; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading logistics company in the UK is seeking a dedicated Work Area Manager for the late shift. This role involves overseeing frontline staff, ensuring safety compliance, and driving high performance in operations. The ideal candidate will have experience in managing teams within a fast-paced environment and possess strong communication and analytical skills. A competitive salary and generous benefits package are offered.

Benefits

Enhanced maternity/paternity leave

Discounts on groceries and services

Company sick pay

24/7 wellbeing support

Qualifications

• Experience managing large teams in a fast-paced operational environment.
• Knowledge of export/import operations and automation systems.
• Strong communication and people management skills.

Responsibilities

• Oversee day-to-day operations and performance of the work area.
• Ensure health and safety compliance in the work area.
• Drive process improvements and operational efficiency.

Skills

Team management

Change management

Communication skills

Analytical skills

Microsoft Office

Job description

Role Overview

To support the efficient running of the late shift. we have a vacancy for a dedicated individual to join us as a Work Area Manager. In this role, you will oversee a minimum of 20 frontline staff, delivering high performance leadership, driving motivation, innovation, and service excellence for our global customers You will be responsible for:

Key Responsibilities

• Health and safety compliance, ensuring all employees take responsibility for H&S and driving safety-first culture in the work area.
• The day-to-day operation and performance of the work area ensuring work plan and scorecard targets are achieved to exceed customer expectation.
• The management of frontline staff to include regular one-to-ones, team meetings and HR duties, attendance, performance management, training, and team development.
• The maintenance and analysis of all Work Area control systems.
• Monitoring daily performance and operational plans and collaborating with the Shift Manager to exceed service and operational metrics.
• Identifying and implementing process improvements and delivering change management

Shift pattern: Tuesday - Saturday 13:48 - 22:00. A degree of flexibility is required to meet operational requirements.

Qualifications

• From a distribution/logistics background with knowledge of export/import operations and automation systems.
• Experience managing large teams in a fast-paced, operational environment.
• Experience leading teams through change and improvement initiatives.
• Strong communication, influencing and people management skills.
• Ability to build effective working relationships with a range of key stakeholders.
• A track record of achieving KPIs, driving performance and problem solving.
• Analytical skills to interpret data, identify trends and deliver results.Ability to work under pressure in challenging environment and adapt to new ways of working.
• Skilled in Microsoft Office (Excel, Word, PowerPoint).

Job Reference

Job reference 321979

Compensation & Benefits

Operational Work Area Manager - Late Shift Salary £38,114 - £41,114 (subject to experience), £5,736 late shift allowance per annum pro rata, 10% annual bonus potential 25 days annual leave plus bank holidays, pension scheme with highly competitive contribution rates Permanent, Full time , 41 hours per week Heathrow Worldwide Distribution Centre, Langley, Slough, SL3 8AQ,

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
• Available only to perm employees