Operational Trainer

pib Group; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading training organization in Gloucestershire is seeking an Operational Trainer to develop and deliver cutting-edge training programs. This role emphasizes collaboration and aims to raise service excellence standards. The ideal candidate will have a background in insurance and a passion for training. Join the team and make a significant impact on client service quality.

Qualifications

• Must have experience in designing and delivering training programs.
• Strong background in insurance is required.

Responsibilities

• Collaborate with the Operations Manager to design training programmes.
• Deliver training that enhances service quality and expertise.

Skills

Training program design

Client service excellence

Education

Insurance professional

Job description

Overview

Join our Commercial Enterprise Unit as our new Operational Trainer and play a pivotal role in shaping market-leading training programmes. Working alongside our Operations Manager, youll design, build and deliver training that empowers our teams to provide consistently high-quality service and expert technical advice to clients.

Responsibilities

• Collaborate with the Operations Manager to design, build and deliver training programmes.
• Provide training that enables teams to deliver consistently high-quality service and expert technical advice to clients.

Qualifications

• Insurance professional
• Driven to raise the bar of excellence in training and client service