Operational Technology Technician

Cambridge Water; Hartford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading water utility company in the UK is seeking an Operational Technology Technician to maintain and troubleshoot Instrumentation, Control, and Automation systems. This hands-on role involves working closely with project engineers to ensure reliable water quality operations. Ideal candidates will have strong expertise in ICA systems and relevant engineering qualifications. The position offers a competitive salary of up to £40,000 per annum and comprehensive benefits including a pension and generous holiday allowance.

Benefits

Competitive salary

Company pension with employer contribution

Store discount

24-hour helpline for legal and health advice

25 days holiday plus 8 bank holidays

Holiday buy-back scheme

Eyecare vouchers

Employee Assistance Programme

Qualifications

• Proven experience in ICA systems within the water or utilities sector.
• Ability to interpret technical drawings, wiring diagrams, and PLC logic.
• Full valid UK driving license required.

Responsibilities

• Perform routine maintenance and calibration of ICA systems.
• Diagnose and repair faults in instrumentation and control equipment.
• Assist in commissioning and integrating new systems.

Skills

ICA systems experience

Electrical and instrumentation knowledge

Technical drawing interpretation

Fault finding skills

SCADA/PLC familiarity

Communication skills

Risk assessment knowledge

Education

HNC/HND in relevant engineering discipline

Tools

SCADA systems (Allen Bradley, Mitsubishi)

Job description

South Staffs Water is seeking a skilled Operational Technology Technician to join our IC team in Cambridge. This hands‑on role focuses on maintaining, troubleshooting, and supporting ICA (Instrumentation, Control, and Automation) systems across water distribution and treatment facilities. You'll collaborate closely with the IC Project Engineer to deliver reliable and efficient process control systems that support our commitment to water quality and operational excellence.

Responsibilities

• Perform routine maintenance and calibration of ICA systems (e.g., flow meters, pressure sensors, level transmitters, PLCs, SCADA)
• Diagnose and repair faults in instrumentation and control equipment
• Assist in commissioning and integrating new systems and upgrades
• Support project engineers with ICA‑related planning and execution
• Maintain accurate documentation (maintenance logs, calibration certificates, fault reports)
• Ensure compliance with health, safety, and environmental standards
• Liaise with contractors, suppliers, and internal teams
• Provide flexible out‑of‑hours standby support on an ad‑hoc basis
• Operate in line with Operational Technology standards and company integrity policies
• Support ICA innovation and capital delivery processes
• Represent the OT team in cross‑departmental meetings
• Deliver training to operational and departmental colleagues
• Travel occasionally to South Staffordshire region

Qualifications

• Proven experience in ICA systems within the water or utilities sector
• Strong understanding of electrical, instrumentation, and control principles
• Ability to interpret technical drawings, wiring diagrams, and PLC logic
• Skilled in fault finding and maintaining field instruments and control panels
• Familiarity with SCADA/PLC systems (e.g., Allen Bradley, Mitsubishi)
• Knowledge of Safe Systems of Work, including Permit to Work and Risk Assessments
• HNC/HND in a relevant engineering discipline
• PC literate with strong communication skills
• Knowledge of risk assessments
• Full valid UK driving licence
• Qualification in a water industry‑related discipline – Desirable
• Experience with water industry processes – Desirable
• Understanding of water quality regulations – Desirable

This role offers a unique opportunity to contribute to the safe and efficient operation of vital water infrastructure. If you're passionate about technology and sustainability, and thrive in a field‑based environment, we'd love to hear from you.

Benefits

• A competitive salary up to £40,000 per annum
• Company pension with employer contribution
• Store discount for personal shopping needs
• 24‑hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health
• 25 days holiday (plus 8 bank holidays)
• Holiday buy‑back scheme (up to a max of 5 days)
• Eyecare vouchers – via Specsavers
• Employee Assistance Programme (EAP)