Operational Support Clerk (Admin)

North Lincolnshire Council; Scunthorpe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local government authority in Scunthorpe is seeking an administrative support staff member for the Operational Support Team. This role provides a chance to assist social workers and case workers, engage in clerical duties, and gain insight into social work with adults. Ideal candidates should have strong communication skills and enjoy teamwork. Relevant experience in social work is not necessary, but interest in the field is a plus.

Qualifications

• Good communication skills, both oral and written.
• Ability to meet deadlines and work as part of a team.
• Interest in social work field is advantageous.

Responsibilities

• Support social workers and case workers with administration.
• Undertake clerical duties including word processing and data maintenance.
• Reception of visitors and telephone switchboard duties.

Skills

Good communication skills

Teamwork

Deadline management

Job description

Overview

A vacancy has arisen within the Operational Support Team, Older People and Physical Disability Social Work Team.

This is an exciting opportunity to join a vibrant and successful administrative department and you will be part of a fantastic and highly motivated team that is determined to provide the smooth running and support to Adult Social Care teams.

Responsibilities

The post holder will play a key role in the successful running of the team, supporting social workers, case workers and other social care staff with administration support.

They will have the opportunity to experience working in a front-line social work team and develop an understanding of social work with adults through an administration role. They may also be required to support the front-door social work team and/or Mental Health and Learning Disability Team as needed.

During your role you will undertake a full range of clerical duties including word processing, use of spreadsheets, maintenance of database systems, general clerical work, finance-related work, reception of visitors, telephone switchboard duties, minute taking and other duties relevant to the service area.

Qualifications

You should possess good communication skills, both oral and written, with the ability to meet deadlines and work as part of a team. Prior knowledge of social work is not required, although an interest in this field of work would be advantageous.