Operational Support and Compliance Partner (Interim)

SeeAbility; Remote; GBP 60,000; Full time

Job summary

A well-established support organization is looking for an Interim Operational Support Partner to enhance quality and compliance across multiple services. You will work closely with managers in various locations, ensuring high care standards are met. Ideal candidates should have proven operational support experience in adult social care and strong communication skills. This role promises a dynamic work environment with significant travel and a strong impact on service delivery.

Benefits

Annual excellence awards

33 days holiday, increasing with service

Employer-contributory pension scheme

Paid DBS

Cycle-to-work scheme

Qualifications

• Proven experience in turnaround or operational support within adult social care.
• A previous CQC Inspector is desirable but not essential.
• Proactive, solutions-focused mindset required.

Responsibilities

• Partner with local managers to elevate quality and compliance.
• Conduct audits and provide hands-on support.
• Champion person-centred care in service delivery.

Skills

Experience in operational support within adult social care

Knowledge of CQC regulations

Strong communication skills

Solutions-focused mindset

Attention to detail

Ability to travel extensively

Job description

Role Description

Join our team as the Operational Support Partner.

Location: Across all homes spanning Oxfordshire, Devon, Kent & East Sussex.

Salary: £60,000 per annum, mileage plus benefits.

Hours: Full time, 37.5 hours per week, Interim for 3 months.

Driving: Driving own vehicle is essential.

An exciting 3 month interim opportunity has arisen for a person who thrives on challenge, adapts instantly, and brings clarity and confidence to complex care environments. Do you have the agility to travel across regions and the resilience to adapt to changing priorities? If you’re ready to be the driving force behind quality and compliance in homes that support adults with learning disabilities, this may be the role for you.

Your Role

As an Interim Operational Support Partner for 3 months (with a possible extension), you’ll be the trusted right hand to our Registered Managers stepping into services that need expert guidance, a fresh perspective, and a steady presence. You’ll work shoulder‑to‑shoulder with teams in supported living and residential settings, ensuring every home is safe, compliant, and truly person‑centred. This is a mobile, high‑impact role deployed where you’re needed most, from Oxfordshire to Devon, across Kent and East Sussex.

Your Responsibilities

• Partner with local managers to elevate quality and compliance across all aspects of service delivery.
• Conduct audits, reviews, and provide hands‑on support to ensure homes meet and exceed CQC standards.
• Champion person‑centred care, ensuring the people we support are at the heart of every decision.
• Respond swiftly to emerging needs, shifting direction with confidence and purpose.
• Provide clear, actionable feedback and help embed sustainable improvements.

Your Expertise

• Proven experience in turnaround or operational support within adult social care, ideally learning disabilities at a senior level.
• A previous CQC Inspector would be desirable but not essential.
• Deep knowledge of CQC regulations and best practice in supported living and residential care.
• A proactive, solutions‑focused mindset with exceptional attention to detail.
• Ability to travel extensively and adapt quickly to changing priorities.
• Strong communication skills and a collaborative approach.
• Full UK driving licence and access to your own vehicle.

What You Can Look Forward To

• Be part of a values‑driven organisation that puts people first.
• Make a tangible impact across multiple services.
• Enjoy autonomy, variety, and the opportunity to shape outcomes.
• Receive mileage reimbursement and travel support.
• Access ongoing professional development and career growth.

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799. We specialise in supporting people with learning disabilities, autism, complex needs, and who may also have sight loss. Our support ranges from person‑centred support across supported‑living and residential care to specialist eye‑care services for children and adults. We also assist people with a disability to find paid employment for the first time.

Benefits

• Annual excellence awards.
• Long‑service awards every 5 years and recognition.
• Development discussions & leadership development academy.
• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service).
• Time off for life events.
• 2 weeks organisational sick pay after 6 months, increasing to 12 weeks over the first 3 years.
• Annual leave scheme to buy or sell leave.
• Family‑friendly pay, fertility leave, and carers leave.
• £500 monthly bonus scheme for two colleagues.
• Blue Light Card discounts, discounts and cashback at hundreds of shops, restaurants and activities; tickets for Good; pay reviews; competitive pay commitment.
• Employer‑contributory pension scheme.
• Paid DBS and renewals.
• Season ticket loans.
• Advance pay/savings scheme using WageStream app.
• Cycle‑to‑work scheme, 2× annual salary life assurance, 24/7 employee assistance programme.
• Free eye test, discounted gym membership, in‑house wellbeing coach.

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. Staff must uphold a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

• Criminal background check through the Disclosure and Barring Service where appropriate.
• Documentary evidence to confirm identity, address, and right to work in the UK.
• Health declaration to ensure medical suitability for the role.
• References confirming satisfactory conduct in current or previous employment in health or social care, or with children or vulnerable adults.

These checks will be carried out and completed prior to the start date at SeeAbility’s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those with a disability or neurodivergent condition. We are a Disability Confident employer and welcome reasonable adjustments to the recruitment process or role to ensure a fair and equitable experience for all candidates.

Please kindly upload your CV for us to consider your application.